Ratings based on 102 Verified Reviews

3.6 out of 5
68% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Richard

Posted Nov 14, 2017 on Hotels
No restaurants within walking distance
4 out of 5
by A verified traveler

Convenient airport hotel

Posted Sep 29, 2017
Very noisy due to the sports activities going on (much noisier than the airport traffic in fact). It is convenient to walk to the train station to go into Bilbao center. The hotel room itself was good and was clean etc.
3 out of 5
by A verified traveler from Australia

Staying in a big old building

Posted Sep 20, 2017
Pros: Its awesome dimensions
Cons: Well into the evening people were using the racket-ball courts that are part of the complex and it was quite noisy. Promotion of the sports facilities
Location: Really it's set in a working class suburb and not much for a visitor to investigate.
Only the top fifth floor is a hotel the other floor are apparently offices. Can't miss it once in its vicinity; it dominates the skyline. Not a homely place but functional, great car parking space but not secured. Metro can take a while to find although probably only a kilometre away.
4 out of 5
by A verified traveler

Posted Aug 20, 2017 on Hotels
Conveniently located near airport, free shuttle greatly appreciated.
2 out of 5
by A verified traveler

The Nightmare Shining Hotel

Posted Jul 15, 2017 on Hotels
The front desk staff was very nice. However, they were not that knowledgeable when it came to giving simple answers such as telling us that the shuttle would pick us at the hotel at 4 pm on Sunday when it reality it did not have service in the afternoon. The location of the hotel was horrible and in the middle of an unkept field. It looked like the hotel from the movie The Shining. The night restaurant waitress was rude and very unfriendly!!! The rooms did not have air conditioning and were infested with mosquitoes!!!!! It was a horrific night. We all had over 10-30 mosquito bites!!!!! I would NOT recommend this hotel at all!!!!! Worst hotel that I have ever stayed in Spain.
4 out of 5
by S Sara F

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by Terence

Great place to stay with lovely staff

Posted Jul 13, 2017 on Hotels
I was staying here while doing doing part of the Camino Norte and attending the BBK musical festival.... The location of the hotel and staff were excellent for us.... would highly recommend....
1 out of 5
by A verified traveler


Posted Jul 10, 2017 on Hotels
First of all, there's airport drop-off, but no shuttle, so you can't get picked up FROM the airport. Fine, whatever. The drop-off is a cab they prepay. Secondly, read all pertinent details. The hotel is not the photo: this 5-story former seminary. It is ONE HALLWAY on the seminary, a dimly-lit red-carpeted Overlook Hotel vibe. Your keycard is not magnetized, it's this old hole-punched thing. There is Wi-Fi, but the Wi-Fi logs you out every single time your phone or computer goes to sleep mode. There is NOTHING to do in the region. The nearby town, Derio, bless it, is a run-down slum with zero attraction or food options. As for the rooms: No art. The room feels like vacation jail. Or like a boarding school (or seminary!) They have a strange smell. Ours have three very bright and strange lights, no lamps, no nightstand (just a wall shelf with a single phone on it). So barren it almost ruined what had been a perfect travel day. The pillows smelled like livestock. No air. We had to open the windows because it was freaking hot and so then we got eaten up by mosquitoes all night. No ice machine, no coffee. The "restaurant" is a cafeteria that looks like a bus stop and only serves food from 8-10:30 pm. The bartender is mean and rude. The man at the desk was very kind, and it seems like they can't truly help it. But stay anywhere else, really.
4 out of 5
by George from Constanta

Close to airport

Posted May 27, 2017 on Hotels
Nice hotel, close to the airport. Clean and neat rooms. Good drinks at the cafeteria.
4 out of 5
by Peter

Airport hotel

Posted Mar 4, 2017 on Hotels
Took taxi into city, wide variation in price going in to coming back, make sure you ask price before journey! Hotel a little bit in middle of nowhere but handy for airport, clean and staff friendly. No English speakers which is always interesting! Rooms basic but OK, plenty of parking which was useful. Bilbao well worth a day or two visit.