Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler
Great location to Knoxville RacewayPosted Aug 15, 2015
Cons: When we told the front desk about our room, no one checked on the air conditioner. As stifling as it was, housekeeping should have noticed.
Location: Knoxville Raceway, airport, state fairgrounds
Our room was nice but the air didn't work so we were moved to another room the second night.
for Business Travelersby A verified traveler from Cincinnati Ohio
Great location to AirportPosted Jun 29, 2015
Pros: excellent location to airport!
Location: plenty of restaurants, etc
staff was very helpful and pleasant! Had an early morning flight the next day so the location was excellent
for Familiesby Kim from Oceanside, CA
Attending a FuneralPosted Jun 25, 2015 on Hotels
Front desk personnel were very helpful and accommodating. Full breakfast was iffy at best unless you're a fan of biscuits and gravy. When eggs and sausage were served - great. Housekeeping (one person) was a tad of a slacker - didn't replace towels or finish making the beds on one occasion - although tipped generously. Room comfort took a hit because of the window air conditioner - the unit worked great but no way to deflect the air flow so not blowing on bed closest to the unit. Only 1 mile from the airport - but was very quiet in the room.
for Couplesby Heather from Kansas City
Never AgainPosted Jun 18, 2015 on Hotels
Staff was rude and unhelpful. Checked us in early (after mumbling that checkin wasn't until 3pm), and then we were met with very angry cleaning staff that weren't prepared for our arrival - lots of swearing and storming in and out of the room while we waited in the hallway. Very unprofessional and inhospitable. Upon reporting it, we were asked by the front desk attendant if we wanted her to say something about it... I certainly hope they do. Could not believe the rudeness we were met with here.
for Familiesby A verified traveler
revisiting an areaPosted Aug 29, 2012 on Hotels
The motel was undergoing a major remodeling, but the room was clean and the surroundings quiet. It was also conveniently located for our plans.
for Familiesby Deanna
Posted Aug 22, 2012 on Hotels
Very disappointed the pool was not working.
Recommendedby A verified traveler
Posted Aug 22, 2012 on Hotels
Posted Aug 20, 2012 on Hotels
No working phone in the room. I was told that the phone system was being changed. A true continental breakfast, mostly carbs. I opted to go to the nearby Perkins instead. Hot tub was not usable due to remodeling. The hotel was clean and I had no problems withe the comfort in the room or the servicing of the room.
close to airport,Posted Jul 31, 2012 on Hotels
close to airport, nice rooms, breakfast less impressing. Staff is nice and helpful
for Familiesby Karen
Posted Jul 7, 2012 on Hotels
Good rate, very clean, air conditioner worked, breakfast was good.