Ratings based on 825 Verified Reviews

3.3 out of 5
58% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from H

Close to Adventureland and food

Posted Jul 17, 2017
Staff was very nice and pleasant. We booked 2 King size bed rooms and both were not exactly clean. Bathtub had soap scum in it, bathtub filled up when you showered. Lamps and lighting fixtures were extremely dusty. Hallway was dirty. Rooms need to be updated very badly.
2 out of 5
by A verified traveler

Bed

Posted Jun 26, 2017
The bed was just beyond hard and horrible I am sure we are not gonna stay there again
Comment from Hotel Management
Jun 28, 2017 by Dave D., Hotel Management
Dear Guest, Thank you for letting us know about your stay with us. We are working on getting the upgrades done. We apologize for the inconvenience and hope that you will give is another chance to serve you.
2 out of 5
by A verified traveler

Should've been wayyyy cheaper.

Posted Apr 30, 2017
There were ants in our room. And a broken recliner.
Comment from Hotel Management
May 3, 2017 by Dave D., Hotel Management
Dear Guest, We apologize for the inconvenience. As soon as you told us, we took care of the issue right away. We hope you will give us another chance to serve you. Thank you.
4 out of 5
by Amanda

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Dear Amanda, Thank you very much for your feedback. We look forward seeing you soon during your next visit in the area.
4 out of 5
by A verified traveler

Posted Apr 10, 2017 on Hotels
The bed was not great. Very clean.
Comment from Hotel Management
Apr 17, 2017
Dear Guest, Thank you for noticing the improvement in the cleanliness at the property. We apologize that the beds were not according to your liking. Thank you for staying with us.
2 out of 5
by A verified traveler

Outdated and poorly maintained.

Posted Apr 8, 2017
Way over priced for what you get. Average on cleanliness, very outdated, poorly maintained.
Comment from Hotel Management
Apr 17, 2017 by Dave D., Hotel Management
Dear Guest, We apologize for the inconvenience caused during your stay. We are working on the improvements here and hopefully you will notice them soon. Thank you for staying with us and we hope you will give us another chance to serve your better.
5 out of 5
by jennifer

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Dear Jennifer, Thank you for your feedback. Our staff is happy to hear back from our guests about their stay. So, thank you for the encouragement.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very Good Stay

Posted Mar 25, 2017
I stayed in Baymont Inn for thee nites for my wife's kidney surgery. The staff was kind and professional. The free breakfast was great. Rooms were clean and the bed was firm but very comfortable. For people staying in Des Moines Iowa I would highly recommend staying this hotel.
Comment from Hotel Management
Apr 3, 2017 by Dave D., Hotel Management
Dear Guest, We thank you very much for posting a review for us. We are happy to hear back from you about your recent stay with us. Your words matter to us , so, thank you for inspiring us.
3 out of 5
by A verified traveler

Posted Mar 21, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017
Thank you for posting a review for us. We appreciate your feedback. We hope you will give us another chance to serve you better.
5 out of 5
by Susan

Excellent

Posted Mar 13, 2017 on Hotels
Beautiful room, warm swimming pool. Very nice hotel for us . We were on a romantic getaway and got the king suite with jacuzzi and were very happy
Comment from Hotel Management
Mar 15, 2017
Dear Susan, Thank you very much for reviewing our hotel. We are happy to hear back from you about your stay with us. We hope to see you during your next visit in the area.