Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Colorado Springs, CO

Clean, quiet & unexpected treats.

Posted Nov 25, 2016
Pizza, beer & wine were available for free upon check-in! Nice value.
4 out of 5
by A verified traveler from US

Posted Nov 22, 2016
Pros: convenience
Cons: vvvv
Location: good
good location. for our trip nothing else to addnothing else to add
1 out of 5
by A verified traveler from US

Roaches and Zero customer service!

Posted Nov 18, 2016
There were COCKROACHES in the room and they caused our bank account to overdraft bc they didn't inform us they were putting an extra $100 charge on our card. The guy who checked us in just said they needed the card for incidentals. So we assumed it was for file. The next morning we looked at our account and saw that they had to advance money from our savings to cover the $100 charge. We tried talking to the front desk and they kept saying that it is "standard operating procedure" and was in the fine print of the check in paperwork so we should have known. But we just stayed in the Best Western in Athens TX (which was great!) and they didn't put ANY extra hold or charges. Just the room charge. They didn't apologize for the roaches or the overdraft fee. Never staying at a Best Western again bc of this experience!!!
5 out of 5
by A verified traveler from US

Posted Nov 15, 2016
We found glass pieces in one of the beds they took care of problem and gave us a discount.
5 out of 5
by A verified traveler from US

Posted Nov 12, 2016
Great place to stay. The breakfast was not real great bur restaurants are near by.
5 out of 5
by A verified traveler from US

Posted Nov 9, 2016
The staff are nice, that room was clean,but I didn't like the square pillows, breakfast was good
5 out of 5
by A verified traveler

Posted Oct 31, 2016
Pros: Room was clean and quiet. Breakfast was great and staff were friendly. Booking online was easy.
Cons: The elevator was pretty slow. We took the stairs going down. No problem; good exercise.
Location: We were visiting relatives and didn't go out much.
5 out of 5
by A verified traveler from US

Pretty good stay....

Posted Oct 21, 2016
Pros: Staff was very pleasant, clean facility, and was right off interstate exit.
Cons: Bed was very hard and uncomfortable
Location: Many restaurants within 1-2 miles on the same street.
Staff was very pleasant when checking in. Location was good. Bathroom was clean. Only complaint was the bed was very hard and uncomfortable, luckily there was a couch (a little old and run down) that I was able to rest on.
4 out of 5
by A verified traveler from US

Quiet, comfortable and helpful staff.

Posted Oct 18, 2016
Stayed one night. Quiet and comfortable. Breakfast was good and also ready just before 6:00.
4 out of 5
by A verified traveler from iowa

Pretty good stay, could have been great...

Posted Oct 11, 2016
Pros: The breakfast was great!
Cons: The old, worn out sofa in the room that definitely needs replaced!
Location: Location was great, there is a Cracker Barrel with in walking distance to eat at.
We had a good stay at this hotel and the rooms were large, clean, the pool was a little on the small side, but still nice and the breakfast was great! The pull out couch in our room should have been replaced probably about a year ago! The cushions were all sunken in, the bottom was broke and the pull out mattress was so terrible my kid wouldn't even sleep on it! That one thing would have made a world of difference...