Ratings based on 186 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

Nice hotel on the west side of Des Moines.

Posted May 15, 2017
Pros: Good bed, complete kitchen if needed, including full size frig. Quite, comfortable, would return.
Location: Near restaurants
A little hard to find, tucked away and clustered with several other hotels. Worth finding, however.
Comment from Hotel Management
May 23, 2017 by Mary, Hotel Management
Thank you for taking the time to share your feedback. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Posted Apr 30, 2017
Very Comfortable and close to our event. Check in was easy and our room was very nice
Comment from Hotel Management
May 23, 2017 by Mary, Hotel Management
Thank you for taking the time to share your feedback. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very comfortable

Posted Apr 14, 2017
Pleasant staff, very accommodating, warm atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines, IA

Pleasant environment with no hassles!

Posted Mar 26, 2017
Pros: Spacious and comfortable room!
From the minute I arrived, I was sure it would be a good experience. The desk staff was very pleasant and helpfully explained the nature of staying in a facility like this. Thanks and I would be pleased to stay here again!
5 out of 5
Recommended
for Families
by A verified traveler

It was very comfortable.

Posted Mar 19, 2017
Pros: The room & bathroom were very spacious
It was a short stay, only one night, but there were good eating places close by making it a very convenient location.
Comment from Hotel Management
Mar 20, 2017 by Mary Hood GM, Hotel Management
So glad you enjoyed your stay! We love hearing when we are doing things right. See you again!
5 out of 5
by Thomas

Posted Mar 15, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dsm

Outside looks and name doesn't represent this

Posted Mar 8, 2017
Just needed a fast cheap place to rest, got this room and didn't think much of it. Was a better bed then you'd have in most 4 or 5 star hotels, room was VERY clean, and the shower water pressure was the best. Could live here easily.
Comment from Hotel Management
Mar 20, 2017 by Mary H., Hotel Management
So happy you like the new beds!!! I will make sure the team reads this!
5 out of 5
Recommended
for Everyone
by A verified traveler from CO

Nice place

Posted Feb 18, 2017
Decent place to stay, good location. Nothing else to add.
Comment from Hotel Management
Mar 20, 2017 by Mary H. GM, Hotel Management
We hope to see you again soon and are thrilled to hear you enjoyed your stay. Thank you for taking the time to share your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Pet & People Friendly Hotel

Posted Jan 22, 2016
Pros: Loved the kitchen in the room - full size refrigerator, sink, dishwasher and stove. This was by far one of the cleanest rooms we have stayed in!
Cons: No suggestions for improvement
Location: We were visiting for a gymnastics meet
The staff is incredibly helpful and friendly. The hotel has laundry facilities and additional community items like board games and additional appliances for the kitchen. We were a little hesitant because some of the reviews we read - ie. torn/worn furniture, cleanliness, staff, etc. - but we found the staff to be wonderful, the furniture to be in good condition and this was probably one of the cleanest rooms we've stayed in. They are very accommodating if you have a pet and have reasonable fees compared to other hotels in the area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2015 on Hotels