Excellent staff uncomfortable rooms
Posted Aug 21, 2016
For traveling for almost 5 hours via car, when arriving and checking in, I don't think I have had better customer service in a long time. When entering the room, you see 4 pillows that are couch throw pillow, not regular pillows.We did ask for regular pillows ans the staff brought them to us. Unfortunately these had no fill to them and you might of been better to fold up a bath towel to sleep on. The bed was very uncomfortable and by the time 2a.m. came, we could not take it anymore and we just left. There is also what i think is a loud power lines buzzing constantly and when you are laying down, you can here the indoor swimming pool making draining noise every other 3-4 minutes. It was very annoying.