Ratings based on 43 Verified Reviews

3.4 out of 5
51% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not worth the price

Posted Oct 2, 2016
When I first entered my room the smoke alarm was beeping, I went to front desk and they sent somebody to fix it right away. I got settle in and going for a shower later I stepped into water. I stepped a few feet back and got some water on my shoulder (water dripping from the ceiling). Went back to front office and they gave me another room. Packed my things and moved to the other room. After a long day driving over a thousand kilometers and was finally able to get to bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, Il

Nice hotel, only 10 min away from Drake University

Posted Sep 26, 2016
Pros: Nice hotel, great amenities, close proximity to everything we were in town to do.
Cons: Their market place within the hotel could carry a wider variety of OTC meds, such as antacids, more soup varieties and crackers.
Location: Drake University and shopping are close by.
Staff was friendly and helpful. Bed and pillows were very comfortable. They take their nonsmoking rooms seriously, no hint of stale cigarette smell. Room was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Pool, Restaurant and Room!

Posted Aug 22, 2016
We enjoyed our Stay at this Holiday Inn & Suites. The Pool was large and nice, the room was on the small side, but still clean and nicely updated. Bennigan's was a nice treat after a long day at the State Fair.
4 out of 5
Recommended
for Everyone
by A verified traveler from KCMO

Close to our venue

Posted Aug 22, 2016
Really nice and clean hotel with friendly staff and very quick check-in
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable beds.

Posted Aug 18, 2016
Pros: The comfortable beds
Cons: Hot tub temperature was too hot.
This was a nice clean and comfortable room. We also enjoyed the pool area and we were within walking distance to several eating places.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Aug 17, 2016
Pros: Close to the freeway
The hotel was clean and tidy. The house keeping staff were great.
4 out of 5
Recommended
for Everyone
by A verified traveler

One Nighter

Posted Jul 24, 2016
Pros: Comfortable bed.
Cons: Would have liked a continental breakfast instead of getting a discount on some breakfast items at Bennigans.
Stayed at this hotel on our way back home from Colorado. Did't have time to do much but have dinner and sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from Davenport, IA

Nice bed and comfy pillows, wonderful night's slee

Posted May 16, 2016
Pros: Great bed!
We drove four hours after working all day to pack up on our son from college. We were exhausted and arrived late but the room was very nice and the bed was great! When we checked out the next morning we were able to get a better look at the facilities and wished we would have had more time.
Comment from Hotel Management
May 17, 2016 by Mike, Hotel Management
Dear Brenda, Thanks very much for posting your comments. The staff really enjoys it when they know our guests are happy. Hope to see you again soon. Yours in Hospitality, Mike GM
2 out of 5
by A verified traveler from Minneapolis

Would never stay here again

Posted May 15, 2016
Pros: The room itself was just fine, but the overall hotel was very unpleasant.
Cons: Friendlier and more responsive staff, clean up main areas, provide fresh coffee as promised, faster check-out process.
Unwelcoming staff, outdated facilities, noisy, strong smell of chlorine throughout the hotel, unopenable windows, common areas are not clean
Comment from Hotel Management
May 17, 2016 by mike, Hotel Management
Dear Rena, Thanks for sending us your comments. I am happy that your room was great. I appreciate your candid comments. We strive very hard to make every guest stay a positive one. I can assure you that the staff reviews and discusses every post, and will work hard to eliminate any issues. Thanks again for posting. Sincerely, Mike, GM
2 out of 5
by A verified traveler from Des Moines, IA

Good for business not for family

Posted May 4, 2016
There is enough parking for about half of the hotel guests and the rest must park on the street or on the lawn. The staff was curt and unpleasant. The room itself was clean and comfortable but quite small and the bathtub drain would not drain while showering. Offensive posters in the elevator from an event being held there. It would be a good place for someone visiting on business but I would not recommend for a family on vacation.
Comment from Hotel Management
May 10, 2016 by GM, Hotel Management
Dear Tom Thank you for posting your comments regarding your recent stay at Holiday Inn. I am very pleased that you enjoyed our guest rooms and rated the cleanliness and overall guest room experience as excellent. I am sorry to hear that you had some parking issues. If you do encounter any issues during your stay we do have a manager on duty 24 hours per day that can assist with things like parking and posters. We can get busy during larger functions, and guests that self park can get a little crazy from time to time, but we have never failed to find a spot for a hotel guest in our parking lot when they call our attention to their concern. We appreciate your feedback and review and discuss all of them. Thanks again for taking the time to send them to us. Sincerely, Mike GM