Ratings based on 172 Verified Reviews

3.5 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

incredibly nice, especially for the price,

Posted Apr 22, 2018
Pros: had everything!!!!!!!!!!. fridge, microwave, hair dryer, quiet, larger than normal bathroom, lots of tv channels
Cons: can't think of anything
Location: right off interstate
would have expected this to be at least double the price after I saw it, super nice, especially for the price
Comment from Hotel Management
May 8, 2018 by General Manager , Hotel Management
Thank you for your recent stay. We are happy to hear that you liked our property and the amenities we provide in each room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Good. I like it. The hotel was easy to locate and staffs were friendly. Very clean and organized.
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines

Great value

Posted Apr 15, 2018
This facility is in good condition, convenient to the highway and retail. My room was comfortable and all expected items (ie. Shampoo, clean towels) were present😀. The breakfast though not gourmet was satisfying. The staff was helpful in directing me to in local community. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Just an overnight stop

Posted Apr 12, 2018
This was just an overnight stay. Room was clean, rest of hotel is a little dated
Comment from Hotel Management
Apr 12, 2018 by Customer Care, Hotel Management
Thank you for your recent stay with us. We are glad to hear that you like our rooms and found the room to be clean. We have recently been through a renovation to include new furniture, granite tops in the bathroom. We hope you can give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines

Posted Apr 8, 2018
Rooms were clean and very since spacious was that very nice place to stay
Comment from Hotel Management
Apr 13, 2018 by Customer Care, Hotel Management
Thank you for your recent stay with us. We are glad that you like our spacious clean guest rooms. We have renovated the room to include new granite, furniture & beds so that each and one of our guest enjoy their stay with us. Look forward to seeing you again.
5 out of 5
by A verified traveler

Yes, stay at this hotel.

Posted Feb 20, 2018 on Hotels
Yes, stay at this hotel. Our room was clean. The desk person was nice and check in was fast. Normal breakfast. Our room was big, TV was nice, good channel section. Good fan sound. Not too loud. Great for an overnight while traveling. The pool heater was broke but we didn't care. The only flaw was that the breakfast did not have bananas, oatmeal or granola.
Comment from Hotel Management
Mar 10, 2018 by General Manager - Quality Inn & Suites Merle Hay, Hotel Management
Thank you for your recent stay with us. We are happy to hear that you enjoyed your stay wit us. We always aim to provide exceptional service to our guest to ensure they have a good stay with us. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Echo , MN

close to the interstate

Posted Jan 29, 2018
Pros: very clean
Cons: better bath towels, they were thin and small
Location: lots of dining and store close by
quiet, comfortable hotel if you are only going to sleep there, staff very friendly and helpful
Comment from Hotel Management
Feb 4, 2018 by Front Desk Agent - Quality Inn & Suites Merle Hay, Hotel Management
Thank you for your recent stay with us. We are glad to hear that you had a good stay and found our hotel to e clean and comfortable. Look forward to seeing you again on a future stay with us.
1 out of 5
by A verified traveler

Bugs.

Posted Jan 23, 2018 on Hotels
There were multiple dead bugs in the room along the base boards, and the hotel had a bad smell. I checked out and asked for a refund after looking at the room.
Comment from Hotel Management
Jan 25, 2018 by Customer Relations, Hotel Management
We are sorry to hear that you had a bad experience at our property. Our housekeeping staff work very hard to ensure all rooms are cleaned to a high standard so that our guest enjoy their stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2018
Very nice hotel customer service people very nice too is a nice hotel to stay in I love it
Comment from Hotel Management
Jan 22, 2018 by CustomerRelations, Hotel Management
Thank you for your recent stay with us. We are glad that you enjoyed your stay with us. Look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and clean

Posted Dec 30, 2017
Already reasonably priced but add in the amazing breakfast for our family of 5, and it's definitely a bargain. Staff friendly, room clean.
Comment from Hotel Management
Jan 22, 2018 by Customer Relations, Hotel Management
Thank you for your recent stay with us. We are glad that you found our room rates to be well priced and value for money. Our staff work hard to make sure all rooms are cleaned to a high standard so that our guest enjoy their stay. We look forward to seeing you again.