Ratings based on 690 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Enjoyed stay! Clean, good breakfast and large rooms.
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
From our clean, large rooms to our delicious breakfast offerings, all of us at Baymont Inn & Suites Des Moines Airport aim to provide a welcoming home away from home to every guest. We very much appreciate the kind review you left for us and hope to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Clean, comfortable, good amenities

Posted Nov 14, 2017
The hotel was very clean and well maintained. It doesn't have modern decor so it doesn't look fancy, but it's the best hotel I've ever stayed at. The bed was really comfortable: good middle ground between too soft and too firm. There's a game room and an arcade as well as an indoor pool. I'll be staying any time I'm in the area in the future.
Comment from Hotel Management
Nov 14, 2017 by General Manager, Hotel Management
How wonderful to be considered the best hotel you've ever stayed at! Thank you for the wonderful review. We're delighted you slept well on one of our comfortable beds and enjoyed the game room and pool during your stay. Our housekeeping staff takes pride in their work and will be pleased you noticed their efforts. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from lake placid ny

Posted Nov 9, 2017
My beds were awesome and well made. The bathroom could have been cleaner, especially in the corners on the floor. The shuttle driver was very friendly, helpful and kind..he should be paid well for his hard work.
Comment from Hotel Management
Nov 9, 2017 by General Manager, Hotel Management
Dear Melanie, Thank you for choosing to stay with us at Baymont Inn & Suites Des Moines Airport and for taking the time to share your feedback. We are delighted to hear that you found your beds comfortable and of good quality, definitely an important part of an enjoyable stay! We are also happy that you had a great shuttle ride and received friendly service from the driver, we will make sure to pass this on! Please accept our apologies if you found the bathroom not as clean as it should have been. We will address your concerns with our housekeeping team. All feedback is appreciated as this allows us to continually improve guest satisfaction. Once again, thank you for your comments and it is our hope that you will choose to stay with us again when you are next in the area.
5 out of 5
Recommended
for Couples
by A verified traveler

Great place

Posted Nov 7, 2017
This was our last stop on a 4 week driving trip. A bit off the highway, but worth the trip. Nice big room, and all you can ask for a decent price. One of favorite low cost stops on this trip.
Comment from Hotel Management
Nov 7, 2017 by General Manager, Hotel Management
Your excellent rating of Baymont Inn & Suites Des Moines Airport made our day! We're proud to hear that we helped you finish your road trip on a high note. It was our pleasure to provide you with spacious accommodations along with great value. Many thanks for your warm praise, and we'd be honored to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from ARIZONA

CLEAN AND QUIET

Posted Oct 28, 2017
Pros: CLEAN
Cons: NOTHING
Location: JUST PASSING THRU
CLEAN QUIET ....FRIENDLY STAFF....WHAT ELSE TO SAY?
Comment from Hotel Management
Oct 30, 2017 by General Manager, Hotel Management
Dear John, It was an honor hosting you at Baymont Inn & Suites Des Moines Airport and we appreciate you sharing your thoughts. We're so pleased our friendly staff and clean, quiet rooms were exactly what you were looking for on your trip. If you find yourself in the area again, please return to our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice/clean hotel

Posted Oct 20, 2017
Very clean and modern facilities
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
We are thrilled that you found the Baymont Inn & Suites Des Moines Airport to be worthy of a five-star review; thank you! It's good to know that our clean, modern facilities made for a memorable visit. If you decide to travel back to Des Moines, we would be honored to welcome you back. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dike, IA

very nice hotel-perfect if flying out of airport

Posted Oct 19, 2017
Pros: friendly employees-nice rooms and clean pool area. Had a small store with any kind of food item in it and a microwave.
Cons: was satisfied
Location: airport-
this hotel had a friendly person at the desk. We could leave car at hotel for a small fee and they shuttled us to airport nearby. The only downside was that our flight was so early we didn't get to enjoy the breakfast.!
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
Dear Karen, We're thrilled to receive your excellent review of Baymont Inn & Suites Des Moines Airport! It was our pleasure to provide you with friendly service and pleasant accommodations. Although you didn't get a chance to enjoy breakfast, we're happy you were able to take advantage of our other wonderful amenities. It's also great to hear that our airport location and shuttle were convenient. Many thanks for your outstanding rating. It would be a privilege to have you return.
2 out of 5
by A verified traveler from northwest

Undergoing Renovations

Posted Oct 19, 2017
Checkin, room, and breakfast were fine and what I expected. What I did not expect was to have a room in the middle of a construction zone. The hall walls outside my room and in the corridor were being redone. Drywall skim coat and sanding and painting starting before 0800. when I commented to front desk on checkout that I was surprised to be in a construction zone, the clerk said the whole hotel was a construction zone. BTW, parking was limited due to all the construction equipment. Recommend waiting until renovations are complete before booking.
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
Dear Jim, You are correct; we are making a great thing better with our ongoing renovations and apologize for any inconvenience you may have experienced during your stay. To ensure minimal exposure and impact on guests' comfort, we ask that all construction not begin until after 10 am in areas with occupied rooms. All work should be completed and cleaned up for the day by 5 pm. Our goal during this renovation process is to have no impact nor inconvenience to our guests. We will discuss your review with the construction team and ensure the work schedule is followed more closely. Our overhaul will be complete Spring 2018 and we invite you back to revel in our pristine property! Thank you for being our guest and we look forward to serving you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Wa.

Nice, clean friendly hotel near tje airport

Posted Oct 14, 2017
The front desk was friendly and helpful. Despite remodeling, the hotel was clean and quite.The room was excellent and very convenient. We will stay here again.
Comment from Hotel Management
Oct 20, 2017 by General Manager, Hotel Management
Dear Jim, We can't wait to have you back! It is fantastic to hear that you felt so welcomed and well cared for here at the Baymont Inn & Suites Des Moines Airport. As you noted, we have recently begun some updates that will allow us to deliver an even better guest experience. That does not mean, however, that our current guests will receive anything less than the awesome stay that they deserve. Come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
Stayed only one nite - clean room but not too quiet as near the street
Comment from Hotel Management
Oct 2, 2017 by General Manager, Hotel Management
Although we are happy to hear you found your room to be clean, we apologize for the noise filtering in from the nearby street. Please reach out to our front desk team during your next visit so we can be of assistance in providing you with a peaceful night's sleep. We hope you will choose to stay at the Baymont Inn & Suites Des Moines Airport again and thank you for the feedback.