Ratings based on 39 Verified Reviews
2.8 Room cleanliness
2.6 Service & staff
2.8 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Phoenix, AZ
The Scanctuary Resort & SpaPosted Aug 12, 2010 on Hotels
Accommodations were beautiful - but a coffee maker in the room would be perfect. The Resort was lovely with pool, hot tub and evening fire pit. A perfect setting for a 'girls' weekend. The location was a little disappointing and this Resort certainly deserves to be in better location. Not close to restaurants or anything.
by A verified traveler
Sanctuary in Desert Hot Springs, CaPosted May 16, 2010 on Hotels
Hotel is undergoing renovations but it was not an inconvienence. The room was comfortable and very quiet. I would stay again if in the area.
by A verified traveler from Los Angeles, CA
The Sanctuary Resort and Spa in Desert Hot SpringsPosted Apr 28, 2010 on Hotels
The lobby was in the middle of remodeling, but still clean. The room was clean, with plenty of room to move around. Employees were friendly and helpful.
by A verified traveler from Mexico
Think about it before booking...Posted Apr 24, 2010 on Hotels
This hotel was the cheapest one I could find for the Coachella Festival weekend. I can't really give this hotel a good evaluation since we weren't there for the most part of the day and they were remodeling.... but!!! the cleaning of the rooms and hotel maintenance leaves a lot to be desired, all around it looks old and damaged, the room I stayed in was painted in a horrible bright pink color, the bathtub was disgusting (dead spider and hairs), some squeaks when walking, etc etc... not a good place to stay for too long! no wi-fi available due to the remodeling... you had to go to the lobby to get access... no, thank you! the service was good but this hotel needs a lot of improvement to do....
by A verified traveler from NEW HAVEN,CT
RUN DOWN CRACK MOTEL..MAY AS WELL CHARGE BY THE HOUR..STAY AWAY!Posted Apr 21, 2010
I WOULD NOT RECOMMEND THIS "RESORT" <-(JOKE)TO ANYONE, ITS A FILTHY RUN DOWN FORECLOSED PROPERTY,THE PICTURES ON THE SITE MUST BE 10 YEARS OLD.UPON CHECKING IN I WAS TOLD BY THE FRONT DESK THAT I WAS A FEW YEARS TOO LATE THAT IT USED TO BE A NICE PLACE..HA..AND THIS PLACE IS NOT UNDER CONSTRUCTION..THATS AN EXCUSE FOR THEM NOT MAINTAINING IT.NOTHING WORKS PROPERLY.THE POOL WAS FILTHY SPA WAS DISGUSTING.I WAS SWITCHED TO 3 DIFFERENT ROOMS DURING A 4 DAY STAY DUE TO EVERYTHING FROM NO ELECTRICITY,LEAKING CEILING..TOILETS..ETC..MAIDS DID NOT CLEAN ROOM ONCE OR CHANGE SHEETS.AND ITS IN A FAIRLY BAD NEIGHBORHOOD...TAKE MY ADVICE SPEND THE EXTRA 30-50 BUCKS A NIGHT AND STAY SOMEWHERE ELSE,IM SURE THAT PLACE WILL BE CONDEMNED OR DEMOLISHED SOON ENOUGH.
by A verified traveler
Dirty, Awful, Disgusting!Posted Apr 15, 2010 on Hotels
Location: This is NOT Palm Springs! It is a very bad area.
I thought I was having a bad dream... If your a movie producer and need to find a horrible dirty awful space, you will love it. Please, take my word as gold...stay away from this place.
by A verified traveler from Los Angeles
On a dime, not so bad. Got some cash, go elsewhere.Posted Apr 7, 2010
Just a low-rent place. Building was under construction but some things shouldn't need repair. Little things like blinds, screens on windows, leaky faucets. Reminded me of places I've stayed around the world, in 3rd world countries. That being said, the beds were clean, the shower worked, and they let me stay a couple hours after check-out without extra $$. Wouldn't wanna stay there again, but if you're on a tight budget, it works.
by A verified traveler from Orange County, California
WORLD'S MOST AWFUL HOTELPosted Apr 6, 2010
The rating when i booked this on Expedia was 2 1/2 stars but this hotel does not merit ANY STARS. It's a ramshack. My room was full of those large flying mosquitoes; it was filthy and disgusting. There was standing water in the bathroom sink. The only employee on site was the front desk person who was drunk. I feared for my personal safety. I left after my first night even though I had paid for 4 nights. It's a creepy place, unfit for habitation.
by A verified traveler from Michigan
Could not get out fast enoughPosted Mar 31, 2010
A disaster, the hotel was under construction. Elevator not working - my room 2nd floor. No heat, no hot water. A mess everywhere. I had to spend one night before I moved to another facility because of the timing. Got out as soon as I could.
by A verified traveler from Camarillo, CA
Learn from your experiencesPosted Mar 25, 2010
The hotel has lots of potential. The room itself was nice. Bed was comfortable. The bathroom wasnt as clean as I would expect a hotel bathroom to be. The shower didnt have any hot water. Could only take luke warm shower. Pool wasnt heated and the hot tub needed to be cleaned