Ratings based on 1,139 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from baltimore,md

Great hotel loved the setup

Posted Nov 28, 2017
Would have been all 5 stars but the pillows were the worst of any hotel I have stayed in. Wife and I both had 4 pillows and still had problems getting comfortable
Comment from Hotel Management
Nov 30, 2017 by General Manager, Hotel Management
Thank you for your feedback about the pillows during your stay and your 4 star review, we will use this information to help improve our future guest experiences. We hope that you will stay with us again soon. Kind Regards, Gary Brielmayer --General Manager
2 out of 5
by A verified traveler from Vermont

Out of season

Posted Nov 18, 2017
The hotel had so many things not open. The two outside restaurants were closed. We could hear hammers and other machinery all day. They said they were updating rooms. Well, they still charged me the same room price as regular. The tv channels kepted going out! They said it was a problem with the cable provider. Well, again that should not be my problem. They said they would not charge us the daily resort fee. THEY SHOUKD NOT ANYWAY! There we no amenities that would constitute us paying a resort fee. Really bad experience.
Comment from Hotel Management
Nov 21, 2017 by Hilton Sandestin Beach - General Manager, Hotel Management
Dear Steven, thank you for sharing your feedback with us about your stay at Hilton Sandestin Beach Golf Resort & Spa, we are sorry that we did not deliver a 5-star experience. We apologize that our property enhancements interrupted your stay — we are working on updating our Emerald Tower bathrooms, installing new decks to be cooler on your feet, refreshing our outdoor dining outlets and more. We will use your feedback to ensure a better stay for all of our guests and wish you the best in your travels. Kind Regards, Gary Brielmayer --General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Wonderful hotel on the beach

Posted Nov 15, 2017
This is a very clean well run hotel. The staff is very friendly and helpful. The beach it is located on is absolutely beautiful. Our room had a partial view of the beach which was very nice. The bed was comfortable. Our room had a mini fridge, microwave, coffee maker and a safe. Housekeeping did a great job taking care of our room everyday. We will definitely stay here again. I highly recommend this hotel.
Comment from Hotel Management
Nov 16, 2017 by HSB General Manager, Hotel Management
Dear Holly, thank you for your kind review and 5-star rating of Hilton Sandestin Beach Golf Resort & Spa! We are so pleased to hear our staff was friendly and helpful. We hope to you will visit us again soon.
3 out of 5
by A verified traveler from Stuart, FL

Beautiful views, but needs some renovations.

Posted Nov 2, 2017
We were very excited to visit this beach as we hadn’t been here before. The beach was breathtaking, the hotel room...not so much. The lobby area was nice, but the customer service was just ok. Not great. Not terrible. The room...at the price we paid, I was expecting a nice room. What we got, was a toilet paper holder literally falling out of the wall, the ceiling was pealing and falling off, along with the wall paper. The toilet seat squeaked so loud when you opened it, that it woke everyone in the room at night. There was also some gross stain smudged on the toilet seat and hair in the shower. I was glad our stay was short. The beds were hard as a rock which left my back aching, and I don’t even have a bad back. The pros...our view was beautiful, my daughter loved the bunk beds and her own tv (in the junior suite).
Comment from Hotel Management
Nov 10, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Nancy, We appreciate you sharing your feedback with us at Hilton Sandestin Beach Golf Resort & Spa. We understand your frustrations and will share them with our entire team. We hope you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus OH

Nice hotel. Lots of familys.

Posted Oct 18, 2017
Pros: The room
Cons: Poolside seating
Location: Great restaurants. Try Bayou Billy's Crab Shack.
Great place with a nice pools and beach. Not a great place for a romantic getaway (Lots of kids). Rooms were very nice and the bed was extremely comfortable. Rooms are large with a great bar and fridge. Poolside chairs were not very comfortable. My wife and I vacation at Hilton hotels frequently and we have noticed a serious downgrade in the chairs next to the pool or beach. Hope they improve this soon.
Comment from Hotel Management
Oct 19, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Greg, We appreciate you sharing your experience with us at Hilton Sandestin Beach Golf Resort & Spa. We will share your feedback with our entire team and look forward to having you back again soon.
2 out of 5
by A verified traveler from Nashville TN

Hotel in Destin FL

Posted Oct 16, 2017
Too damn expensive, overly commercialized! There was a price on everything, and it was too high. Our first "beach view" room, we had to almost lean over the rail to see the ocean!
Comment from Hotel Management
Oct 19, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Eric, We are sorry to learn you did not have the 5 star experience we strive to provide at Hilton Sandestin Beach Golf Resort & Spa. We appreciate your feedback and wish you the best in your travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hilton Sandestin

Posted Oct 10, 2017
I loved the Hilton Sandestin! Staff was so nice and the resort offers so many amenities. The spa is awesome- a must visit!! Seagars steak house was fabulous and total class! Love the outdoor pools and restaurant/bar right by the beach. Loved it and I would go back!
Comment from Hotel Management
Oct 10, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Anonymous, We are so pleased to know you were able to experience our fine dining restaurant Seagar's while visiting! We are delighted to learn you enjoyed the variety of amenities we offer and we look forward to having you back again soon at Hilton Sandestin Beach Golf Resort & Spa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Ky

A return visit

Posted Oct 6, 2017
Spent time at the SanDestin Hilton year’s ago and was pleased to find it as good as our previous visits.
Comment from Hotel Management
Oct 10, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Rosemary, We are so pleased to know you enjoyed your stay with us at Hilton Sandestin Beach Golf Resort & Spa. We look forward to having you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Wonderful experience. friendly staff, beautiful hotel, very close to the beach, convenient location, service is great even on the beach.
Comment from Hotel Management
Sep 27, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Traveler, We are so pleased to know you had a wonderful experience while staying with us at Hilton Sandestin Beach Golf Resort & Spa. We look forward to having you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Excellent resort. Best overall we've stay at.

Posted Sep 25, 2017
Pros: Room size and view.
Cons: Probably just us since we recently purchased a new mattress. The bed was not even close to as comfortable as ours at home.
Location: Restaurants, fishing, shopping. We were there for a wedding.
The resort is convenient to the beach, restaurants and activities in the area. The view from our room was outstanding and the staff extremely gracious.
Comment from Hotel Management
Sep 27, 2017 by Gary Brielmayer —General Manager, Hotel Management
Dear Scott, We are so pleased to know our resort is one of the best you've stayed at! We are delighted that you enjoyed our convenient location directly on the beach. We look forward to having you back again soon at Hilton Sandestin Beach Golf Resort & Spa.