Ratings based on 74 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to shopping malls and restaurants

Posted Dec 5, 2016
Pros: The staff, the cleanliness of the room and the gym.
Cons: outside appearance
Location: great location, close to malls and restaurants
Staff very friendly, room was very clean. Reception area was very noisy due to renovations but overall a pleasant stay.
Comment from Hotel Management
Dec 7, 2016 by Riaan Nel General Manager , Hotel Management
Hi Annie, Thank you for choosing the Auburn Hills Marriott! I'm glad that you enjoyed your stay. I hope that we have the chance to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2016
Tthe staff was very accommodating when a parcel delivered could not be located. It was found eventually, and we were given coupons for buffet breakfast
Comment from Hotel Management
Nov 23, 2016 by Riaan Nel General Manager , Hotel Management
Greetings, Thank you for choosing the Auburn Hills Marriott. I am glad to hear that you enjoyed the service from the staff. I hope that we have the chance to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2016
clean, well located for our needs & friendly helpful staff.
Comment from Hotel Management
Oct 14, 2016 by General Manager , Hotel Management
Greetings, Thank you for choosing the Auburn Hills Marriott. I am glad that you enjoyed your stay! I hope that we have the chance to serve you again when you return to the area.
2 out of 5
by A verified traveler from glorida

Marriott hotel shaming brand

Posted Aug 9, 2016
The bed chair in this hotel so bad I left with back pain. I complained and they didn't care. I am Gold status member. Last night I could not sleep because of loud rowdy guests near my room. I complained several times but no positive result. This hotel should be closed down.
Comment from Hotel Management
Aug 16, 2016 by Riaan Nel General Manager , Hotel Management
Hi Tom, Thank you for taking the time to share comments in regards to your stay with us. It is always our goal to exceed our guests expectations and I am sorry to hear that we fell short in this situation. I have shared your comments with my team so that we can learn from this experience and improve our services moving forward. I hope that we have the chance to better your experience with us the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2016
You won't be disappointed! Very elegant. Prices increase during the week (279.00) although the weekend was 88.00.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Excellent but no complimentary wifi

Posted Apr 10, 2016
very nice hotel. The room was spacious and clean, the bathroom spotless, and the bed comfortable. Nice bar which serves Starbucks products in the morning. Not providing free wifi in this day and age is cheap.
Comment from Hotel Management
Jun 19, 2016 by Riaan Nel General Manager , Hotel Management
Greetings, Thank you for your feedback in regards to your stay with us. I am glad to hear that you enjoyed the services and amenities offered. I hope that we have the chance to serve you again if your travels bring you back to Pontiac.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reston, VA

Great Amenities

Posted Apr 9, 2016
Hotel was conveniently located, close to highways and restaurants. Hotel bar and restaurant were very nice. Room was spacious, clean, and quiet. Bathroom was huge, clean, had great water pressure. Indoor pool and hot tub are always nice options to have. Weight room was good size and had the essentials. Great experience for our short trip, would definitely stay here again.
Comment from Hotel Management
Jun 20, 2016 by Riaan Nel General Manager , Hotel Management
Greetings, Thank you for your feedback in regards to your stay with us. I am glad to hear that you enjoyed the amenities offered and the service from the staff. I hope that if your travels bring you back to the area, we have the chance to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice facilities, okay room

Posted Mar 13, 2016
The hotel had very nice banquet halls. The first room I was given smelled a bit like cigarettes. The front desk quickly and courteously gave us another room that smelled fine. The room was clean but the beds were hard. Stayed one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland Township, MI

Posted Feb 22, 2016
Clean room. Quiet. Overall nice hotel. Would stay again. Indoor pool nice perk for the kids
4 out of 5
Recommended
for Everyone
by A verified traveler from WV

Very nice hotel and friendly staff.

Posted Nov 19, 2015
The hotel is great for the price and within walking distance of a fee restaurants. They have many conference areas and a nice restaurant/bar in the lobby. The rooms were comfy and clean as well.
Comment from Hotel Management
Jun 19, 2016 by Riaan Nel General Manager , Hotel Management
Hi Steve, Thank you for your comments in regards to your stay with us. I'm glad to hear that you enjoyed our amenities and services. We look forward to hosting you again when your travels bring you back to that area.