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Reviews of Best Western Warren Hotel

2.5 out of 5
Best Western Warren Hotel
7447 CONVENTION BOULEVARD, Warren, MI

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 953 reviews" "
Rating 8 - Good. 264 out of 953 reviews" "
Rating 6 - Okay. 112 out of 953 reviews" "
Rating 4 - Poor. 74 out of 953 reviews" "
Rating 2 - Terrible. 117 out of 953 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities
Glad to have a pool and hot tub. It's definitely not a new building and has some wear.
Stayed 1 night in Apr 2024

2/10 Terrible

Alycia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL. It is disgusting. There is black mold on the ceilings in the rooms. Hair under the pillows and blankets. There was even hair on the ceiling of the bathrooms inside the rooms. We asked for a refund & the manager did not want to work with us. We argued for 2 hours. He also stated the rooms were “used” because we messed up the bed & they would not refund us. As we were arguing with the manager he also stated they have no house keeping..first of all that is disgusting & why would you tell a customer that..i guess they were being honest but that literally proves my point on how dirty this hotel is. Go stay at Candlewood suites Detroit in Sterling Heights.
Stayed 3 nights in Apr 2024

2/10 Terrible

Pezzybaby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They property was nasty
Stayed 1 night in Mar 2024

8/10 Good

Jenna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The breakfast was really good. I love the rewards and promotions I’m just trying to figure that out still. But I will definitely be back if I can figure out my rewards
Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Traveled with family and small children
Liked: Staff & service
I appreciated that all the staff were friendly and had great personalities. The pool/hot tub could use some up-keep considering the amount of people using the facilities, the water was very cloudy. On the morning of our check-out, there was a small cockroach found near the ceiling.
Stayed 1 night in Mar 2024

2/10 Terrible

Evan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had garbage under the bed, the pool and spa area was not taken care of, about 50 people over the limit and nobody seemed to care how unsafe it was. No towels in pool area, when we asked for some we were asked to use our room towels and they would get us towels for our room. They never did.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and very very nice
Stayed 2 nights in Mar 2024

4/10 Poor

Saveana

Traveled with family
Liked: Staff & service
Pool was super over crowded as well as breakfast area… room reaked of cigarette smoke.. otherwise appeared clean, friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

Ogene

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

David

Traveled with family
Couldn’t use the pool, was like 37 kids in the pool every day. Loud at night with kids running through the halls. Decent breakfast, room was ok
Stayed 2 nights in Feb 2024

8/10 Good

WILLIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property my and i was just getting away and the staff was great and very helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Deayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Sweet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish kid weren't allowed in hot tub and there were 15 kids to one person watching them wasn't impressed about that
Stayed 2 nights in Jan 2024

10/10 Excellent

Ray

Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Then hotel is great. I love the hot tub in the room 😍
Stayed 1 night in Jan 2024

4/10 Poor

dale

Stayed 1 night in Jan 2024

4/10 Poor

Lauren

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
CHECK EVERYTHING
Check your room for critters, especially your mattress. The management and staff were accommodating but better safe than sorry. Two night...three room...new incident for each room.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice Staff, Do NOT Order Room Service
Staff was nice. Hotel was ok. Room service was terrible. They are not actually a part of the hotel, and literally it's just an outside company who calls a restaurant and asks them to deliver to you. So you are better off ordering delivery from that place instead. They lost my food, and made it seem like I was being unreasonable to expect my food to arrive at the room in under 2 hours.
Stayed 1 night in Jan 2024

10/10 Excellent

Liesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

OKSANA

Stayed 1 night in Jan 2024

2/10 Terrible

LaShawndra

Traveled with family and small children
Disliked: Amenities
Won’t be back!
Stayed 1 night in Jan 2024

8/10 Good

Myishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Aquarius

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service
We arrived our tv didn’t work marie ve came and replaced it with another one. So noisy in corador area slamming of doors. No warm blankets they had this pad as a blanket. Was freezing all night. Called to get a actual blanket but no one answered. Breakfast finished way to early should be extended till tenam
Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for double charges!
I had to pay a $100 security deposit via credit card. 2 days later I was billed $100 AGAIN for the SAME security deposit!!! I WAS ONLY THERE 1 DAY, I WAS NOT EVEN IN TOWN 2 DAYS LATER! Some one is scaming, let alone charging an EXTRA $100 security deposit, not ALL of us can afford!
Stayed 1 night in Jan 2024

8/10 Good

Lashuna

Traveled with family
Liked: Amenities
Good stay
Stayed 1 night in Jan 2024

4/10 Poor

Kiayonda

Traveled with family
Disliked: Cleanliness, amenities
I asked the front desk clerk to make sure we were getting a clean room being that we had to wait until after check in to get into a room! Soon as we were able to check into our room I did a room scan and the place were we are supposed to clean our body (the bathroom) tub was the most filthiest! I took pictures and brought it to the housekeeping and they act like I was making things up! Worst hotel experience ever!
Stayed 1 night in Dec 2023

10/10 Excellent

Victoyia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t like the Male receptionists that checked me in
Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My tv didn’t work and I missed the new years ball drop
Stayed 1 night in Dec 2023

8/10 Good

Terrance

Stayed 1 night in Dec 2023

10/10 Excellent

Jayland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jaz, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaz, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Nicole

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

4/10 Poor

andrew

Stayed 4 nights in Dec 2023

4/10 Poor

Mariya

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, property conditions & facilities
Nice poeple
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Danzavious

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 1 night in Nov 2023

2/10 Terrible

Kristin

Stayed 1 night in Dec 2023

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2023

10/10 Excellent

Deja

Stayed 1 night in Dec 2023

10/10 Excellent

ANTOINETTE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kierron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is nicely decorated. The staff is kind and helpful. There is an on site mini store. The room is nice, spacious, smells good, equipped with a couch and desk (I got the standard one king bed room). The temperature control works well and the overall decor is lovely. Everything is in great condition from the room to the lobby to the hallway.
Stayed 1 night in Nov 2023

2/10 Terrible

David

Stayed 1 night in Nov 2023