Exterior

Reviews of Comfort Inn Detroit/Warren Sterling Heights

2.5 out of 5
Comfort Inn Detroit/Warren Sterling Heights
7001 Convention Blvd, Warren, MI

Reviews

8.0

Very Good

Rating 10 - Excellent. 295 out of 718 reviews" "
Rating 8 - Good. 223 out of 718 reviews" "
Rating 6 - Okay. 103 out of 718 reviews" "
Rating 4 - Poor. 46 out of 718 reviews" "
Rating 2 - Terrible. 51 out of 718 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and when our toilet stopped working in our room we went out for lunch and by the time we were back they already had a new room ready for us a few rooms down, no hassle at all!
Stayed 2 nights in Dec 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute reservation. Very happy with the property as a whole. Friendly & helpful staff!
Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great stay and the location is very convenient. The staff were very friendly and did an amazing job. Suite Rooms are a little outdated leading to some issues (i.e. no smart tv, shower has a loud squealing noise in plumbing, fitness room equipment broken or needs consistent maintenance; door keycard constantly doesn’t work).
Stayed 3 nights in Mar 2024

10/10 Excellent

Vertreesha

Stayed 1 night in Mar 2024

10/10 Excellent

Allante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Marion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, no issues. Clean quiet room.
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Stayed 2 nights in Feb 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very helpful and friendly over the phone and in person. Hotel was clean.
Stayed 1 night in Feb 2024

6/10 Okay

lloyd

Traveled with partner
Liked: Staff & service
At first it was great because they let us check in early and we were very tired. So that was a blessing. However, the hallway smelled like weed the whole time and it was loud. The carpet had stains in the room and so did the bathtub. We only stayed one night so it wasn't terrible, but it's definitely not a place I would spend more time.
Stayed 1 night in Feb 2024

10/10 Excellent

Ursula

Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was and clean and comfy, will have to stay more often!
Stayed 1 night in Feb 2024

4/10 Poor

Yasser

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, amenities
!
Stayed 1 night in Feb 2024

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet stay.
Stayed 4 nights in Feb 2024

6/10 Okay

Monique

Traveled with family
ok
Stayed 1 night in Feb 2024

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Feb 2024

10/10 Excellent

Yasir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Marcell

Stayed 2 nights in Feb 2024

10/10 Excellent

JUAN CARLOS

Stayed 2 nights in Jan 2024

8/10 Good

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property at a great price. Clean room, comfortable bed, decent bathroom and good breakfast. The only con is that housekeeping is only available upon request, which is due to short staffing, but they have any items you may need available upon request from the front desk. Will definitely book again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

6/10 Okay

Tonya

Traveled with family
Liked: Cleanliness
I am 5’10” your toilet is too small for my height also your beds are too soft woke up with back hurting
Stayed 1 night in Dec 2023

8/10 Good

Govalin

Stayed 2 nights in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent, pleasant experience. Hotel was clean, everything worked, staff was friendly and helpful. Will stay again. A .
Stayed 2 nights in Dec 2023

10/10 Excellent

Raafat

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Ashfakul

Stayed 1 night in Nov 2023

10/10 Excellent

Mohamed Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stay ever. Nice and clean suite. Great customer service feel like home . Definitely highly recommended and i will stay again. Sharuk was so professional and helpful. I cane late to breakfast and still serve me also i needed a jump to my car and they went to the store buy one and helped me jump my car. My family and i had a amazing saty. Thanks again

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in staff were friendly and the hotel was quiet and clean. We will stay here again.
Stayed 1 night in Nov 2023

4/10 Poor

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Service; Not the best exp. with a GS to car
First of all, I would like to say the service was great. Very nice folks at check-in and at breakfast. The room itself was a little dated, but perfectly clean and nice. But there were several other big problems. 1) The rooms are all advertised to be 'soundproof'. But throughout the night, we were woken up by sound from other rooms - other people playing TV/music loudly. 2) The walls in the room were paper thin. Every time somebody flushed their toilet and had the shower running, the sound echoed in the room and the noise was so loud that it seemed like a freight train going through the room. 3) The worst issue was getting a phone call from my girlfriend's mom at 2:00 AM, saying that the police were there looking for her because there was an issue with her car. Turns out there was an altercation between a few people - some domestic dispute and there were gun shots. One of the bullets went through the front of her SUV parked in the parking lot of the hotel and had damaged the radiator (& God knows what else). The Warren police at traced the car license plates and gone to her house. After we got the phone call, we went downstairs to find the police processing the crime scene. I have attached pictures of the bullet hole to the car, the damage and the car being towed. We have no idea what the damage estimate is and are stuck here in Detroit till the car gets repaired. I understand this might not be anything to do with the hotel, but it did happen in the parking lot.
Bullet hole through the hood and grill of the SUV.
Radiator leaking
SUV being towed to the dealership to access the damage.
Stayed 1 night in Nov 2023

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Francisco, Ajax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible in a safe, quiet area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shaunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

2/10 Terrible

Emery

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Hotel was very clean. Our room was amazing for a family of 5. Breakfast was good. Would definitely stay there again!!
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Yolunda

Stayed 1 night in Oct 2023

8/10 Good

Ewfina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the people were professional.
Stayed 2 nights in Oct 2023

6/10 Okay

Andre

Disliked: Staff & service, amenities
I have been home for several days and I have yet to get a receipt for my stay.
Stayed 5 nights in Sep 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near plenty of great restaurants.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Secret Getaway
I love this location because it’s in a decent neighborhood, at a dead end street with plenty of places surrounding it for convenience like food and/or anything else you might want or need. Especially the jacuzzi rooms. 😍
Stayed 1 night in Sep 2023