Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Aguascalientes MX

Good option next to Detroit Airport

Posted Sep 26, 2016
Pros: really close to Detroit airport
Cons: The elevators
Location: Nice and comfortable
Nice staff, the rooms are clean its a good option to stay close to the Detroit airport and the car rentals
5 out of 5
by A verified traveler from Ayrshire

Good Choice

Posted Sep 25, 2016
Pros: Clean, comfortable, helpful & friendly staff, good breakfast, fast, reliable & free Wi-Fi, good atmosphere, courtesy bus
Cons: Nothing it is great as it is.
Location: Convenient for airport.
Stayed here on 2 separate occasions and found it to be a very good choice. Convenient bus shuttle to airport. Rooms were spacious, clean and comfortable. Breakfast was good, plenty of choice and everything available. Staff were all friendly and helpful. Had dinner in restaurant and was good, waitresses again very friendly and helpful. All in all were very happy and would certainly stay here again. Would definitely recommend.
Comment from Hotel Management
Sep 26, 2016 by paul, Hotel Management
On behalf of my entire Elite team and myself, we're happy that you enjoyed your stay here at the newly renovated Signature Comfort Inn Metro Airport where 1st Class Hospitality is served at its best! As a Travelers Choice 2014-16 Certificate of Excellence winner, we are always looking for ways to give our guests the best possible experience. We hope to see you again soon in the not too distant future.
4 out of 5
by A verified traveler from chicago

Nice hotel. Staff was great, especially Nicole.

Posted Sep 20, 2016
Pros: My room, staff and free breakfast and parking
Cons: Extend breakfast times
Location: Location was problematic. So much construction. Hard to navigate. You definitely need transportation
Very pleasant ,relaxing and quiet. No where to get away and cool out other than your room. Just a little tight
Comment from Hotel Management
Sep 23, 2016 by paul, Hotel Management
On behalf of my entire Elite team and myself, we're happy that you enjoyed your stay here at the newly renovated Signature Comfort Inn Metro Airport where 1st Class Hospitality is served at its best! I'll be sure to pass on your positive comments to Nicole at our Front Desk. As a Travelers Choice 2014-16 Certificate of Excellence winner, we are always looking for ways to give our guests the best possible experience. We hope to see you again soon in the not too distant future.
3 out of 5
by A verified traveler

Close to the airport for late or early flights

Posted Sep 14, 2016
Pros: The Bed
Cons: The attitude of the staff
Location: Near the airport
I stayed twice, on a Thursday night and a Sunday night. I was given a room on the second floor and was happy with it on the first stay. I asked the front desk female to assign me the same room for following Sunday night. She placed in my reservation my request but I was given a 1st floor room that was not as clean, more worn, and smaller.The front desk male was not helpful and really robotic that I had already been assigned that room on the first floor. The hotel was not full.
5 out of 5
by A verified traveler

Comfortable room and perfect for a short stay

Posted Sep 11, 2016
Though we were in the area for a wedding, we often fly out of Detroit and need a park/drive deal. We will be using this hotel if we can!
Comment from Hotel Management
Sep 12, 2016 by paul, Hotel Management
On behalf of my entire Elite team and myself, we're happy that you enjoyed your stay here at the newly renovated Signature Comfort Inn Metro Airport where 1st Class Hospitality is served at its best! As a Travelers Choice 2014-16 Certificate of Excellence winner, we are always looking for ways to give our guests the best possible experience. We hope to see you again soon in the not too distant future.
2 out of 5
by A verified traveler

Small rooms

Posted Sep 10, 2016
Pros: The breakfast was good
The rooms were small and needed work. It was loud and it is in a very out of the way area. I would not stay there again
Comment from Hotel Management
Sep 12, 2016 by Paul, Hotel Management
On behalf of my elite team members and myself please accept my apologies for the size, issues in your guest room and the noise during your recent stay. Rest assured that this was an exception rather than the rule at our hotel. We pride ourselves on providing the cleanest, most comfortable and well maintained guest rooms. We appreciate your feedback as we always look for new ways to provide an ABOVE AND BEYOND experience and we welcome your suggestions to make your next stay with us a 5 out of 5.
5 out of 5
by A verified traveler from indiana

Nice hotel 30 minutes away from Milan Dragway

Posted Aug 29, 2016
Main reason we came to Michigan was for the races in Milan. We was also 20-30 minutes away from numerous other attractions. We was able to go to the Henry Ford Museum and Michigan University campus. Everyone at the hotel was very nice. The room was clean and very comfortable. My husband enjoyed the shower. Also it was the easiest check out I've ever had.
Comment from Hotel Management
Sep 2, 2016 by Paul, Hotel Management
Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service and amenities. I am extremely pleased that we not only met but exceeded your expectations. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014-2016 Certificate of Excellence winner, we are always looking for ways to give our guests the best possible experience.
5 out of 5
by A verified traveler

Very handy to airport. Very welcoming.

Posted Aug 24, 2016
Very pleasant staff and enjoyed meal at the friendly restaurant. The breakfast was excellent.
Comment from Hotel Management
Aug 26, 2016 by paul, Hotel Management
We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. We're glad that you enjoyed your stay and were provided with not only good service but memorable, exceptional service by our entire staff. As a Certificate of Excellence winner for the past three years, we are always looking for ways to enhance our guests' overall experience. I'll be sure to pass on your positive comments to our entire staff. We look forward to serving you again in the not too distant future. We look forward to serving you again should your travel plans bring you back to the Detroit Metro area.
5 out of 5
by A verified traveler from Edmonton, AB

Very pleasant surprise!

Posted Aug 21, 2016
Reasonable rates, close to airport, very comfortable, clean, great shape, free shuttle and breakfast. What more do you need?
Comment from Hotel Management
Aug 25, 2016 by paul, Hotel Management
Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service and amenities. I am extremely pleased that we not only met but exceeded your expectations. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a 2014-2016 Certificate of Excellence winner, we are always looking for ways to give our guests the best possible experience. We look forward to serving you again should your travel plans bring you back to the Detroit Metro area.
5 out of 5
by A verified traveler from Nashua, NH

Close to the airport

Posted Aug 12, 2016
Easy to get to from the airport, friendly staff, great room, bar and grill for guest convenience, breakfast buffet that had great choices and opened extremely early to accommodate early travelers.
Comment from Hotel Management
Aug 19, 2016 by paul, Hotel Management
Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. We make every effort possible to meet and exceed the expectations of each of our guests. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport do best! We look forward to seeing you again on your next visit to the Detroit Metro area.