Posted Nov 4, 2016
It was one night only but a very difficult one. I barely could sleep short time. just because I was very tired.
The reception was very rough. No smile! Our reservation included a room with King bed and sofa. The sofa spring system was ruined and the spring bars were outstanding hitting the body and preventing sleeping. When we called the reception requesting help, no help was offered except offering a cover. They do not have a bed, nor changing the room.
A way from that, the bathroom supply was very poor.
I strongly ask for refunding me my money and substitute for the suffering experience.