Ratings based on 755 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

New renovated spacious room

Posted Mar 20, 2017
We got a king bed and our room had tons of space along with a cozy couch, desk, tv with netflix. It was a wonderful stay. Everything looked new and clean. No noise issues, view was decent. The only minor thing was that the valet was always pretty busy so it took about 25 min for them to get our car out. But no big deal. I will absolutely stay here again!!
Comment from Hotel Management
Mar 23, 2017 by Ami W., Hotel Management
Hello Sam and thank you! We love the wonderful five stars! Please accept our apology for any delay with valet and know that we have passed these comments to our general manager. Thank you and best wishes!
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again

Posted Feb 22, 2017
Great hotel. Amazing loaction. Breakfast buffet was better than ihop. Room was clean. Temperature was hard to keep comfortable. Staff was always helpful and plesant. Would gladly stay again.
Comment from Hotel Management
Feb 26, 2017 by Ami W., Hotel Management
Hello and thank you very much for choosing to stay with us while visiting Detroit. We'd like to apologize for any issues with your guest room HVAC system. We hope that you were able to report the issue to our front desk team for proper assistance. Thank you once again and we hope to have the pleasure of hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Good atmosphere,

Posted Feb 13, 2017
Pros: Sauna
Cons: Water pail for sauna
Location: Good restaurants, water front board walk
Came for a meeting and hotel is conviently located
Comment from Hotel Management
Feb 15, 2017 by Ami W., Hotel Management
Hello Boxcar and thank you so much for taking the time to post. We appreciate the wonderful four stars and your many compliments. We hope you'll visit again soon and until then, safe travels. Thanks for visiting Detroit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 13, 2017
Great location and hotel staff were very courteous. Would definitely stay again!
Comment from Hotel Management
Feb 15, 2017 by Ami W., Hotel Management
Hello and on behalf of our entire team here in Detroit - THANK YOU! We appreciate the five stars and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, MI

Perfect Hotel

Posted Feb 10, 2017
Pros: Staff and location
Cons: N/A
Location: Tons of entertainment, restaurants and bars.
From the moment we pulled up, till the checkout at the end, everything was great. Staff was friendly every time we spoke with them. Food was good. Room was tidy and relaxing. Overall hotel sits at a great location downtown. Walkable to tons or restaurants and bars. Perfect if you are not wanting to drive and park.
Comment from Hotel Management
Feb 15, 2017 by Ami W., Hotel Management
Hello Mike! Five stars - wow. Thank you so much for the lovely compliments and for taking the time to post. We very much appreciate you staying with us on your recent visit to the Motor City and we hope to see you again very soon. Thank you and safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Detroit Auto show weekend

Posted Jan 24, 2017
Pros: The rooms were roomy, clean and beautiful, loved the view! Everyone was great!
Cons: The pool area needs more towels stocked, we didn't have enough, I think it was really busy because there were wet towels everywhere around the pool
Location: Detroit is a great town, we had drinks at the top of the Renaissance Center, and Greek town for dinner, ice skating, boat trips in the summer, biking
we went to the auto show and wanted a close hotel, it was a great place to stay, very nice staff, close to everything!
Comment from Hotel Management
Jan 24, 2017 by Ami W., Hotel Management
Hello and thank you very much for posting about your visit. We appreciate the detailed comments and please know that we have passed these directly to our general manager. Thanks again and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
Great hotel, right in the heart of Detroit! Would definitely stay here again.
Comment from Hotel Management
Jan 29, 2017 by courtyarddetroit@marriott.com, Hotel Management
Hello and thank you so much not only for visiting but for taking the time to post! We very much appreciate the glowing five stars and we hope to see you again soon. Until then, safe travels!
5 out of 5
by A verified traveler

Posted Dec 27, 2016 on Hotels
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Greetings from the Motor City! Thank you so much for visiting and for taking your time to post - we appreciate the glowing five stars and we hope to see you again soon. Best wishes in 2017!
3 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
It was okay. The temperature in the room was way too hot and wasn't controllable we were sweating all night (even though we turned it way down on the thermostat). The attendant at the check in was all over the place and seemed like he didn't really know what was going on. Which made me nervous especially when he couldn't find my name or my other room I booked since I booked two. He eventually found it but it took a while. The worst part was that the valet told us the wrong parking structure to park in. We opted to park our own car, and we got stuck in the parking structure because the toll booths would not allow us to swipe our card and exit the next day after check out. Apparently the valet directed us to park in the "valet only" lot. We were not the only people who were stuck so apparently many other people were told to park there as well. When I called the hotel for assistance the woman on the phone argued with me telling me I shouldn't have parked there, when it was the hotel valet that instructed us to do so, which I thought was pretty rude. She offered no apology but thankfully a valet was in line behind us and swiped his card to let us out. Overall the stay was mediocre. Very nice room but it could have been better, especially for the price I paid.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hello and thank you very much for taking the time to post about your visit. First and foremost we want to offer a formal apology for the check-in and parking issues noted here. We worry that you possibly may have the wrong hotel here on Expedia as we actually do not offer self-parking options, but only valet. Perhaps you were at the Detroit Marriott across the street inside GM RenCen. Either way, we wanted to apologize for any and all issues and we do hope that you will return to Detroit again soon. Thank you!
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Greetings from the Motor City and thank you so much for choosing to stay with us! We very much appreciate you taking your time to post about your visit and we love seeing the wonderful five stars. We hope you'll return again soon and until then, we wish you safe travels always. Thank you!