Detroit Auto Show 2017
Posted Jan 22, 2017 on Hotels
Overall good stay for two. Good hospitality from staff. Central location in downtown Detroit with easy access to self parking, Detroit People Mover, GM Renaissance Center, Downtown Nightlife, and Detroit River. Our initial room was clean however it reeked of cigarette smoke. After informing the front desk, they quickly and easily reassigned us to a similar room which was also clean and pleasant smelling. We did notice that the temperature was a bit warm and it seemed that the automatic function on the thermostat did work well. The room did not seem to cool to the commanded temperature. We would definitely stay there again.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Greetings Double S and thank you so much for staying with us during your NAIAS experience. We wanted to apologize once again for the issue with your guest room on arrival, however we're very happy that we were able to quickly remedy the situation. We appreciate you taking the time to post and we hope to see you again soon. Safe travels!