Posted Oct 22, 2016
The room was ok. The staff was ok, but kids were all over the hotel and the noise level in a few rooms underneath my room was ridiculous aftr midnight. I had to put my tv on as a buffer. Having to wake up at 3:30 after calling rhe desk a couple times, with no success was annoying. I did the best i could to just get a little rest. Maybe the weekend i chose was not great! Full hotel with Sweetest Day and a marathon!
Comment from Hotel Management
Oct 24, 2016 by Jeremy Sheldon, Hotel Management
Thank you for the feedback. We truly use the information gained from feedback like yours to improve our product and services to future guests. Please accept my apology for the noise. As much as we try to eliminate this issue, it can be difficult to control each and every guest. Rest assured this was an isolated incident. Please come see us again