Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location But Needs Some Updating

Posted Aug 26, 2015
The hotel is very convenient to rental car pick up and drop off and they provide a shuttle to the airport. The bed was comfortable and clean as was the bath. The carpet in room and throughout the hotel was thread bare and dirty looking. I would stay there again because of its location but hope that the standards improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
The hotel was very clean, the breakfast in the morning was a little lacking.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient

Posted Aug 24, 2015
Pros: It was nice to have a restaurant on premises
Cons: Hallway carpeting needed cleaning
Stayed overnight after touring Ford Museum complex
1 out of 5
by A verified traveler

Horrible!!! Rundown and smelled bad

Posted Aug 16, 2015
The title says it all. The place was old, not clean and not maintained
1 out of 5
by A verified traveler

Horrible front desk staff

Posted Aug 11, 2015
Very very rude desk staff at check-in. Very hard to find parking, had to park at the hotel down the road. Room had a disgusting smug oder to it. Highly recommend to find another hotel, there are plenty of others in the area
3 out of 5
by A verified traveler from California

understaffed on night shift

Posted Aug 10, 2015
Pros: Near airport
Cons: Increase night staffing to improve customer service and avoid mistakes. Night clerk is overworked and doesn't project a friendly attitude.
Arrived at night. Only one person on duty. Wasn't friendly or very helpful. This is a busy hotel near the airport. I believe they need more people on duty at night. I stayed one night again as I was leaving Detroit. Was given a room that was already occupied! When I opened the door I saw a suitcase so I called out and didn't enter the room. Embarassing for me but a privacy and security breach for the occupant! Make sure you bolt the door. Another customer told me the same thing happened to him on another visit to this hotel. This hotel needs improved management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to the airport

Posted Aug 10, 2015
The room was clean. The air conditioning was very nois but it was ok for me. The worst thing was the Internet, it was very slow that you can't even google.
4 out of 5
Recommended
for Everyone
by A verified traveler from Opelika AL

Great value

Posted Aug 2, 2015
We dropped our daughter at the airport and left the next morning to drive to Alabama. Room was comfortable and quiet!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good stay by the airport

Posted Aug 2, 2015
Pros: Price and location.
Cons: Boarding pass printing PC - please update!
We stayed overnight in this hotel to catch an early morning flight. The apartment was clean and up kept.(3rd floor) The staff was friendly and accommodating. Only one area of improvement - the PC they have for checking in with an airlines and printing your boarding passes is so slow, took about 15 minutes to complete. Might not be reliable if/when many people want to use it. The rental car return is right there, less than 1/2 of mile, and there is a gas station nearby if you arrive late and need to re-fill the car before returning it.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good hotel close to rental cars and airport

Posted Jul 27, 2015
Hotel was good but air conditioning in my room could have been cooler. Over all, hotel was good.