When we arrived, we were greeted and the process of getting our room went smoothly as we had already booked online. When we got to our room, however, we were really disappointed. There were stains on the sheets, blankets, and curtains. The towel rack in the bathroom was significantly bent and the shower looked like it hadn't really been cleaned. The chair provided in the room was broken, and one of the lamps and outlets didn't work. The breakfast was lack luster as well. They had some bread to make toast, some oatmeal packets, coffee, juice, and some cereal.