Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
by A verified traveler
WILL NEVER STAY HERE AGAINPosted Oct 1, 2015
Pros: nice staff
Cons: room service does not clean the room. only makes the bed and leaves. communication between staff needs improvement
Location: MacDonald, other hotels
i got into the hotel around 10pm on saturday night, after a 9 hour flight. I was ready to check in and the hotel receptionist's exact words " oh you are not going to like this " I said what. she says i dont have a room for you .... i just looked at her as in are you kidding me , she looked and said the only one I have available is the handicapped room, and tomorrow morning I can switch you out to your regular room. I said fine. next morning I go in to try and switch the room and they say they can not switch it, the manager isnt in, and it looks like you have already switched into a different room. I told them i did not switch into a different room, the girl already told me my room isnt available and i had to spend the night in this other room and that you guys will switch it in the morning, the girls looks at me and says I CAN not switch it for you, why would that girl switch you anyways . I remember mentioning that in the case I need the maintenance to go into the room and fix the plug in as the blowdryer wont work, and she said maintenance isnt in until Tuesday ( this was Sunday ) and management isnt in until Tuesday as well ) . I mentioned to her it doesnt make sense for me to wait 3 days till i can switch a room when im staying at the hotel for 5 days only . I asked that I get refunded and check out to go some where else , she said you have to wait for management. on tuesday they have problems with the wifi. no more INTERNET until FRIDAY . TV DID not work in the room .
for Everyoneby A verified traveler from Spring Arbor, MI
It was a good comfortable hotel.Posted Sep 20, 2015
We went to a concert at Freedom Hill and decided we would stay locally instead of driving home, it was comfortable & good price
by A verified traveler
never again!Posted Sep 16, 2015
they overbooked so my 2 friends had to sleep on a pull out couch and the employees were all ghetto
by A verified traveler from Canada
Cheap HotelPosted Sep 14, 2015
Pros: Close to Detroit.
Cons: Clean the rooms.
Ground floor room that looked like the sink and the shower had not been washed in some time. The shower curtain had black mold on it. Would never go back there.
by A verified traveler from Fitchburg, MA
The worst hotel I have ever stayed in.Posted Sep 14, 2015
Cons: Ambiance, housekeeping, rules about the pool, etc...
Location: I was visiting relatives nearby but found that staying somewhere else was much better.
Noisy, nothing was plugged in. It was a non breakfast buffet. I left early and found another place to stay after a night of people allowing their screaming kids in the pool until 1 am. It was the most miserable experience I have ever had in a hotel.
by A verified traveler from MISSOURI
VERY DISAPPOINTEDPosted Sep 3, 2015
Room dirty. Locked out room daily. Check out staff rude. Housekeeper did not want to give extra wash clothes. Just terrible!
by A verified traveler from Michigan
Hotel staffPosted Sep 2, 2015
hotel staff not nice, some guess have drinking and make noise at midnight
for Everyoneby A verified traveler from Michigan
Nice hotel close to restaurants and expressway.Posted Aug 26, 2015
We had a very good experience. The Internet was down a few days but we understand things happen. Our overall stay was great we would stay again.
by A verified traveler from Sterling Heights, Michigan
Could have had a better stay.Posted Aug 24, 2015
Pros: I liked the breakfast in the morning.
Cons: The hotel needs to have security. I did not feel safe at all.
Location: There are restaurants nearby. There was a Walmartnsar the hotel.
I rented this hotel so I could have a peaceful night away. It was in a good area so I thought it would be safe. There was numerous activity outside the hotel all night long. There was several unsavory characters. I worried about my car getting broke into. I also did not sleep well. The rates for this hotel should be cheaper. The room was ok. It was a standard room. The hotel staff were polite.
by A verified traveler from Rheinland-Pfalz
Eher enttäuschendPosted Aug 20, 2015
Wir wählten dieses Day´s Inn für 4 Nächte, da wir auf Verwandtenbesuch im Grossraum Detroit waren. Absolut keine Urlaubergegend - eher Durchreisende, Arbeiter und sehr gemischtes Publikum. Die Zimmer waren typ. Day´s Inn-Standard, angemessen für den gebuchten Zimmerpreis. Parkplätze waren reichlich vorhanden. W-Lan vorhanden und brauchbar. Das Personal war ungewohnt unfreundlich, konnte nicht wirklich auf Fragen oder Wünsche eingehen. Pool ist vorhanden, sauber und ausreichend gross. Frühstück war problematisch, da zwar Personal vorhanden war, aber kaum etwas nachgelegt wurde. Die Mitarbeiter wirkten abwesend und lustlos. Teils war kaum noch etwas Essbares verfügbar....der Boden verdreckt von Lebensmittel und Heruntergefallenem. Erst auf Nachfrage wurden einzelne Speisen, eher widerwillig, nachgelegt. Unser Zimmer wurde bei 4 Übernachtungen nur 2mal gereinigt, die Betten bezogen, Handtücher wenn notwendig, gewechselt, d.h. kein Roomservice wie allgemein üblich, betrat das Zimmer. Darauf bei Check-out angesprochen, begründete man dies mit Personalmangel bei den Reinigungskräften. Wir hätten dies explizit wünschen müssen, dann wäre das Zimmer auch zwischendurch täglich gereinigt, Handtücher gewechselt und die Betten bezogen worden. Diese Aussage empfanden wir als einen Witz....da sie erst beim Check-out erfolgte. Insgesamt : nicht wirklich empfehlenswert. Lieber etwas mehr investieren und dafür den üblichen Service auch bekommen.