Renaissance Center, 400 Renaissance Drive, Detroit, MI
Reviews
7.4
Good
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The beds were uncomfortable, the room was not properly cleaned (there was a box of diapers on the window sill behind the curtains; stains on the bedding), there was excessive noise from the street, elevators, and other rooms. The location and views are great, but for the price, I believe more comfort can be provided
Beautiful hotel and building. Only issues were small things, like not having any hand soap in the bathroom, no fan in the bathroom, and no coffee maker in the room.
No power, no heat, no elevators, no phone service, no fire alarms. Had to walk stairs 58 floors to get out.
Kevin
Stayed 1 night in Feb 2024
10/10 Excellent
MELANIC
Traveled with group, Traveled with partner
Mar 6, 2024
Liked: Cleanliness, staff & service
I really did not appreciate that I reserved the room 2 months prior for a king size bed and was given a room with 2 double bed
Why reserve a head of time when its going to be given to someone else.
We were there with a whole group of people and they received breakfast vouchers for their inconvenience and we were not given a damn thing!!!
The lady checking us in told me they didn’t have a room with 2 double beds which is what are reservation was for. After about ten minutes of back and forth and flashing a ten dollar bill at her she magically found one. How convenient. Literally 30 seconds after I gave her a ten dollar bill. Things shouldn’t have to be done like that.
We were impressed with the style and appearance of the GMC Renaissance Marriott but our room was just ok. There was no soap in the bathroom, towels were rough, and tub drain was clogged. IMO the pillows were uncomfortable, slept terrible. My husband didn't appreciate that you had to pay for coffee at the prices we paid to stay.