Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
84% of guests recommend
3.0 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, awesome staff!

Posted Aug 11, 2015
Andre was amazing!! The place smelled a little stuffy, but nothing we couldn't get past. Convenient location, $4-5 cab to get downtown b
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Fun, very pleasent staff affordable

Posted Aug 10, 2015
Great atmosphere very friendly staff took great care of us
2 out of 5
by A verified traveler from Marshallville, Ohio

Room did not smell good.

Posted Aug 4, 2015
Pros: nothing
Location: Close to casinos
Free casino shuttle was one of the hotel amenities. This was not available. Cost us 30 dollars for a taxi to go to the casino and back. They told us it would be 5 dollars each way total, but the taxi charged 5 dollars per person.
2 out of 5
by A verified traveler from Minneapolis, MN

Below Average Hotel that wants to be Great

Posted Aug 3, 2015
Pros: Location.
Cons: The overall view of the hotel staff and the upkeep of the hotel.
The location of the hotel was the draw for us and that was the only reason why we stayed. Check-in was good but after that you could sense that this was hotel just a few major steps away from being great. Nothing was working and there was no sense of urgency to get it fix for the comfort of the guest. The maid service was terrible we arrive on a Wednesday and our room didn't get cleaned until Saturday. We only got clean towels and the trash empty on all the other days. With Detroit moving up and progressing I hope this hotel does not get lost in the growth.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the downtown core

Posted Aug 3, 2015
Room didn't feel very clean. The bathroom shower curtain was covered in dirt. Staff was nice and it was close to downtown Detroit with a shuttle into the city. The shuttle would also pick you up anytime before 12am regardless of your location if you're downtown.
3 out of 5
by A verified traveler

Great location & staff in the heart of downtown

Posted Jul 27, 2015
Pros: Price, location, and staff
Cons: Room amenties, more electrical outlets, microwave in room
Location: Riverwalk, GM headquarters, Greektown
This hotel's location and staff are great. However, it should be renovated. Although my room was non-smoking, it reeked of stale smoke. The television would switch off/on at will probably due to a faulty wire. The electrical outlets were few and far between and some weren't easy to access.
2 out of 5
by A verified traveler

Ran down hotel

Posted Jul 23, 2015
our door had a huge gap in it and felt insecure. Sheets had stains. Hallways had bad smells . People knocked on our door at 3am. Bums outside. breakfast only had cereal waffles and bagels. Toaster was defective and juice.was sour. Front desk man was pleasant and helpful. But the building gets thumbs down
3 out of 5
by A verified traveler

Posted Jul 22, 2015
It's out dated . In need of new carpeting !!! Employees were EXCELLENT !!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Warsaw

My 2-night stay at the Regency.

Posted Jul 22, 2015
Pros: See above.
Cons: A pity the Regency didn't have a business centre (with an Internet connection).
Location: The Regency is just 2.5 miles from the centre of Detroit.
I had a spacious, comfortable bedroom with effective air-conditioning and a bathroom with the expected amenities. The staff were efficient and friendly and they went out of their way to help, providing directions, ordering taxis and opening their bar on request.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel to crash at.

Posted Jul 22, 2015
Went to detroit for a tigers game and this hotel was only a mile from comerica but far enough you didn't hear all the commotion afterwards. Would recommend for a place to stay if you needed somewhere to crash. Wasn't 5 star but was comfortable and clean.