The front desk staff and the breakfast were amazing! The housekeeping staff was poor. Booked two rooms for two nights and asked to have the one room cleaned after the first night, never happened. Asked for fresh towels and more toilet tissue, never got it, had to go to the front desk and retrieve myself. I brought some glasses for drinks in our room and the cleaning crew took one of them, probably thinking it was one of theirs. Overall a nice hotel but housekeeping is terrible!