Bugs were in my room .
They upgraded free .
Posted Feb 9, 2017
The bugs cause me heart problems I will check out , on the 11th and go to another hotel
The staff was understanding about my fear of bugs , and upgraded my room with free room stay . I will never use this hotel again . I'm very disappointed with both Expedia and The
Extended stay hotel in Sterling heights with the money I paid you , for this stay .....
Comment from Hotel Management
Feb 14, 2017 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies on the issues you experience during your stay. We will address these issues with our staff and we have contacted our contractor to treat the area. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.