Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Oct 19, 2016
Recommended if you don't mind to waste a little time with inefficient hotel receptioniat
5 out of 5
by Phillip

This traveler left a rating score only Posted Jun 25, 2016 on Hotels
4 out of 5
by Kenneth from Centennial, CO

Nice Place to Stay

Posted Jun 14, 2016 on Hotels
We only stayed one night, very late, right after getting off the plane. Room was nice, comfortable, and well worth the money spent.
5 out of 5
by Teresa from Illinois

Posted Jun 11, 2016 on Hotels
It was wonderful.
1 out of 5
by Lavida

Roaches and Plumbing

Posted May 30, 2016 on Hotels
Horrible!! Roaches in the room, phone nor WiFi worked, toilet wasnt working properly and no one ever saw to it for fixing nor moved us to a different room, very short staffed...the cook delivered or towels (eventually). Served my children over easy eggs when we ordered scrambled and didn't fix it. The cook said it just reopened and we should inquire Alf about why it was closed in the first place. Very disappointed and groused out!!
5 out of 5
by wesley from New Bern, NC

fly over

Posted May 27, 2016 on Hotels
Stopped over for early morning flight, nice bar/restaurant
4 out of 5
by Patricia

Very good stay

Posted May 13, 2016 on Hotels
The hotel was nice & clean, very friendly staff as well.
4 out of 5
by Frederick

This traveler left a rating score only Posted May 3, 2016 on Hotels
2 out of 5
by A verified traveler from Los Angeles

Inexpensive and Still Not Worth the Money

Posted May 2, 2016
Pros: The restaurant staff was friendly and there were some good local beers on tap.
Cons: See above.
Location: It's near the airport. That's it.
It never bodes well when you enter a hotel to find staff members dressed in ill-fitting, dirty, company blazers who aren't that interested in what you want. The room was comfortable enough until the thermostat stopped working, then we woke up to a room that climbed to 80 degrees and no matter what we tried, we couldn't bring cool air in. We managed to crack a window open an inch - all that was allowed for some unknown reason. We didn't get maid service. When I called to ask why, the "manager" apologized and said "Oh, I see you didn't opt for the green stay package, so we should have sent a maid to the room." Green option? First I heard of it. I might have chosen it, if I'd known about it. Until I found out it doesn't involve keeping your sheets and towels, but means NO maid service at all. No price break for the guest, of course. But a HUGE price break for the hotel, right? So we got an apology but no money off our bill. Mismanaged property following bad corporate policy. I won't stay here again, and will avoid Sheraton Four Points all together in the future.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2016 on Hotels