Posted Dec 4, 2016
I was looking for a great experience and I ended with a big disappointment.
Reception area: poor architecture and design, cold looking with an after hours nightclub entrance feel.
Going to my room I was walking on a long hall cold, not heated, with old carpet, a low ceiling giving me the feel I am in a toy house. All the rooms doors painted in a depressing gray color.
My room was a run down room: old carpet, mold on the ceiling, cracked paint coming down on the shower, old and cracked furniture. The heater was noisy, keeping me awake at night, with the feeling I am in an industrial park. Room didn't have enough lighting with old lamps and one of them just not working.
Old and used towels, cheap toilet and toilet papers.
The water in the shower was too hot or too cold.
Comment from Hotel Management
Dec 7, 2016 by Pam, Hotel Management
Ro - I'm very sorry that you felt that the decor in the lobby and the design of the building were not up to snuff. We take great pride in our building and we are a AAA Four Diamond awarded property. The hallways are in fact heated, and the doors are wood. It does appear you found some issues with the room and for that, I apologize.