Ratings based on 186 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Kalamazoo, Michigan
Great Location, Great ValuePosted Aug 20, 2016
Pros: Newness. Location. Pool and Jacuzzi. Bed linens. Hot breakfast. Lots of towels. Classy decorating scheme. Responsive staff.
Cons: Sharper attention to housekeeping. Restaurant or bar on-site or close by (Wendy's attached to a gas station at the entrance offers little choice).
Hard to believe this unit was listed at only 2 stars. It had everything we wanted -- comfort, location, nice pool, Jacuzzi, hot breakfast, reasonable price for the area. Very minor complaints: we found scraps of paper on our room floor, there was a stuck control on the Jacuzzi so we had to call the desk for help which was promptly given. My only complaint was that though the bed linens were lovely (soft cotton with high thread count), the coverlet was thick and heavy -- some sort of feather-bed encased in chenille -- too hot with it on and too cold with it off, and I really wished for a light blanket layer. However we visited during an August heatwave, so in winter I'm sure it would have been fine. The staff were professional and responsive. Amenities included microwave and fridge in room, plus iron, hair dryer, and excellent electrical connections for recharging all our devices. The hot breakfast was outstanding -- took us through to the evening. This hotel is especially welcoming to Japanese guests (special foods, native language newspapers). Excellent location right off M-5 for easy access to all northwest Detroit suburbs. We have already recommended to the folks we visited. Pricing was on the higher end of median for the area, but the value made it worth it the price.
by A verified traveler from MS
Posted Aug 17, 2016
Pros: Familiarity, good hot breakfast with enough staff to stay on top of refills, very large Wi-Fi breakfast bar, helpful, friendly staff
Cons: Towel bar loose from wall. Took awhile to get room temp regulated; in the high 90's outside.
Familiarity, good hot breakfast with enough staff to stay on top of refills, very large Wi-Fi breakfast bar, helpful, friendly staff provided maps to local restaurants
by Terri G. from Orange County, ca
Amazing stayPosted May 24, 2016 on Hotels
My stay was amazing. All thanks to Maher Baccall for his hospitality. He treated us with respect and took great care of us. I will always stay there when I come to Michigan. I will recommend him to all my family and friends.
MediocrePosted May 22, 2016 on Hotels
The hotel was looking run down and in need of a face lift.
Posted May 9, 2016 on Hotels
by Katherine from Fountain, CO
Great place to stay!Posted May 8, 2016 on Hotels
I was greeted by a friendly young lady who checked me in quickly, invited me to a catered dinner and 2 free drinks. The staff was exceptional nice, willing to please the customer. I have stayed at this location twice and when I come to MI, I will stay there again.
Posted Apr 21, 2016 on Hotels
by A verified traveler
ビジネス出張にPosted Mar 8, 2016 on Hotels
by A verified traveler from swartz creek mi
Nice hotel close to the high schools for dance comPosted Mar 7, 2016
We had a dance competition and it w easy to get to the high school and back to the hotel
Posted Mar 2, 2016 on Hotels
It was great .I will be coming back.