Ratings based on 308 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

It was a nice stay minus 2 problems staff handled

Posted Feb 11, 2017
Great. I'd stay again. Staff took care of business when asked
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Montreal

Convenient hotel

Posted Feb 11, 2017
Pros: Confortable and friendly staff.
Location: Close to Detroit for business.
Vero Nice hotel for a business trip in the Detroit's area.
4 out of 5
by A verified traveler

Nice!

Posted Dec 18, 2016 on Hotels
Great other than tv didnt work. And the running back and forth because im being charged right then at checked it was wring so had to do process again. But staff really nice. Besides those small issues it was one of the nicest ive stayed even in west chicago.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Nice hotel for business

Posted Dec 16, 2016
Pros: The room
Location: For business in Detroit
Hotel in nice, room was big. Supper and breakfast included and good enough.
5 out of 5
by A verified traveler

wonderful local stay

Posted Dec 12, 2016 on Hotels
Everything was wonderful, from the staff to the breakfast. Our family will be returning.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel worked for our reasons

Posted Dec 2, 2016
Was quite and comfortable breakfast was good staff helpful I would stay again no more to add
3 out of 5
Recommended
for Everyone
by A verified traveler from simsbury, United States of America

Good location for our business mtg

Posted Dec 1, 2016
Good breakfast. Reasonably clean. Good bed, soap, etc. OK for price paid.
3 out of 5
by A verified traveler from US

Okay, but not great.

Posted Nov 28, 2016
The location could be helpful for a business connection. Nighttime parking lot and general noise was all through the night, with people running and talking. Non-smoking room had been smoked in, heavily. Room did have nice features, bathroom and kitchenette were nice. Overall nice-ish, but would stay elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel with hidden fees

Posted Nov 27, 2016
Pros: The spacious room, the good breakfast, and the original price.
Cons: Declare extra charges (such as safe fee) so they are known before we reserve the room.
Location: The location was in a safe and quiet neighborhood but not so many restaurants nearby.
The room was spacious and clean. The free breakfast was much better than the usual continental breakfast. The location of the hotel was quiet and in a safe area but we did not see that many restaurant. The price of the hotel was reasonable but a 'safe fee' of $ 1.50 per night was added to the bill. We complained but the staff could not take it off the bill.
2 out of 5
by A verified traveler

Poor customer service

Posted Nov 27, 2016 on Hotels
Room was nice, good size, very well equipped and clean. Had to wait almost an hour to check-in after midnight, because front desk worker was sleeping in the back. Ringing the bell, calling the phone, even calling corporate customer service didn't help...hard banging on the door of the room behind front desk was the cure....Overall I wad really disappointed because I didn’t want to spend 1 hour waiting in the lobby after 5 hours driving.