Hawthorn Suites By Wyndham Troy, MI

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Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Premium bedding, down comforters, pillowtop beds, individually furnished
Premium bedding, down comforters, pillowtop beds, individually furnished
Premium bedding, down comforters, pillowtop beds, individually furnished

Overview of Hawthorn Suites By Wyndham Troy, MI

Hawthorn Suites By Wyndham Troy, MI

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2600 Livernois Rd, Troy, MI, 48083

Explore the area

  • Popular LocationTroy Historic Village2 min drive
  • Popular LocationSomerset Collection3 min drive
  • Popular LocationRed Oaks Waterpark9 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)40 min drive

Choose dates to view prices

About this area

Troy

Located in Troy, Hawthorn Suites By Wyndham Troy, MI is in the city center. Troy Historic Village and Cranbrook House and Gardens are local landmarks, and travelers looking to shop may want to visit Somerset Collection and Lakeside Mall. Looking to enjoy an event or a game while in town? See what's happening at Jimmy John's Field or Athletics Center O'Rena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Troy Historic Village - 2 min drive
  • Somerset Collection - 3 min drive
  • Red Oaks Waterpark - 9 min drive
  • Cranbrook House and Gardens - 10 min drive
  • Royal Oak Music Theatre - 11 min drive

Getting around

  • Troy Transit Center - 6 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 40 min drive

Restaurants

  • Kona Grill — 6 min walk
  • Sedona Taphouse — 10 min walk
  • Sy Thai — 15 min walk
  • Bahama Breeze — 18 min walk
  • Ashoka Indian Cuisine — 3 min drive

About this property

Hawthorn Suites By Wyndham Troy, MI

3-star hotel with free breakfast and fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool. All 152 shared rooms feature free WiFi and pillowtop beds. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves. Housekeeping is available on request.
Hawthorn Suites By Wyndham Troy, MI offers 152 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • Computer station
  • Conference center (750 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Shared accommodations
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
2 per room (up to 30 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hawthorn Suites Troy MI
Hawthorn Suites Wyndham Aparthotel Troy MI
Hawthorn Suites Wyndham Troy MI
Wyndham Troy MI
Hawthorn Suites Wyndham Troy MI Aparthotel
Hawthorn Suites By Wyndham Troy MI
Hawthorn Suites Wyndham Troy
Hawthorn Suites By Wyndham Troy MI
Hawthorn Suites By Wyndham Troy, MI Troy
Hawthorn Suites By Wyndham Troy, MI Hotel
Hawthorn Suites By Wyndham Troy, MI Hotel Troy

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 254 out of 984 reviews
5 - Excellent 26%
Rating 4 - Good. 304 out of 984 reviews
4 - Good 31%
Rating 3 - Okay. 176 out of 984 reviews
3 - Okay 18%
Rating 2 - Poor. 99 out of 984 reviews
2 - Poor 10%
Rating 1 - Terrible. 151 out of 984 reviews
1 - Terrible 15%

3.5/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was filthy.
Stayed 2 nights in Sep 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Looks like back in the day it was a very fine establishment. Now it is just a poorly maintained long term motel/apartment complex.
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was dirty and run down
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely disgusting facility. People are living here and looks like section 8 housing. Front desk guy literally walked out and quit during my check in. I was charged for 3 rooms that didn’t get used and no one at front desk after the employee walked out to help me
Stayed 1 night in Aug 2021