Perfect Location For Sports
Posted Sep 3, 2016 on Hotels
Loved our stay! Everything was great except the swimming area. The pool was very cold, and the area was extremely small. There are only 6 chairs in the entire pool area, and there is maybe 1 foot of space between the chair and edge of the pool. It was quite difficult to walk past someone without falling in. Part of the reason we chose this hotel was because it gave my 4 yr old something to do before the Lions game, and the morning of check out. He only spent a total of 5 minutes in the pool because he was too cold. I just felt like it can use some updates. The staff was 100% amazing! They were friendly and knowledgeable, and they really made my son feel special when he was talking about his upcoming birthday. When he mentioned he was going to be 5 in a couple weeks, one staff member in particular went above and beyond and offered a special snack. It made my son's trip! The rooms where very spacious, clean, comfortable, and quiet. There was no sound coming from the hallways, and we stayed right next to the elevator. It was the perfect stay. I definitely plan to stay again, and I'd encourage anyone looking for a downtown hotel to consider the Hilton Garden.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us and sharing your experience. We appreciate the feedback about the pool. We are under new ownership and will share this with them and will also make sure engineering knows as well. We will be going through a full room renovation early next year. We're glad that your experience with our staff made your stay great. Happy early birthday to him! We can't wait to see you again.