Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Friendly Staff

Posted Aug 7, 2016
Pros: Good facility, excellent breakfast
Cons: One elevator per floor seems inadequate and risky, musty smell on entering the hotel and in the rooms needs addressing
Location: Adjustment a gas station, high ways
Staff were very friendly, answered my questions with lots of details and helped me with directions to local places
Comment from Hotel Management
Aug 10, 2016 by Amanda H, Hotel Management
Dear Anonymous, Thank you for your honest feedback. We value all of our guests comments and concerns. Our staff prides themselves in being friendly and helpful to all our guests. We have forwarded your concerns to our management and maintenance staff. Warm regards, Amanda H. Front Desk Manager
5 out of 5
by Robert from Westland MI

Nice clean hotel.

Posted May 23, 2016 on Hotels
Staff was nice room was clean. Nice to have refrigerator in room and and a keruig coffee maker.
Comment from Hotel Management
by Reeta, Hotel Management
Dear Robert, Thank you for the Five STAR review and for all the wonderful comments about our team and the amenities in the room. We look forward to your next visit at the Holiday Inn Express Detroit- Farmington Hills. Warm Regards, Reeta B. General Manager
5 out of 5
by A verified traveler

Usual Holiday Wonderful Experience

Posted May 20, 2016 on Hotels
The stay was pleasant.
Comment from Hotel Management
by Reeta, Hotel Management
Dear Guest, We are very pleased to hear that you had a wonderful experience. Thank you for the Five STAR review and for choosing our hotel. We would love to see you soon at the Holiday Inn Express Detroit- Farmington Hills for more pleasant stays. Warm Regards, Reeta B. General Manager
4 out of 5
by A verified traveler

Posted May 17, 2016 on Hotels
Comment from Hotel Management
by Reeta, Hotel Management
Dear Guest, Thank you for the 4 STAR Review and we hope to see you soon. Regards, Reeta B. General Manager
1 out of 5
by Richard Lawhorn

soccer tournament

Posted May 13, 2016 on Hotels
terrible, dirty, did not clean room our first night. ac did not work. This is a perfect example of how hotels.com guests are treated.
Comment from Hotel Management
Jul 23, 2016 by Reeta, Hotel Management
Dear Mr. Lawhorn, We are very sad to hear that you had an unpleasant experience in our hotel. All your comments have been communicated with housekeeping and maintenance to avoid further similar issues in the future. We treat all of our guests equally and we would love to have another chance at our location. Best Regards, Reeta B. General Manager
5 out of 5
by Jennifer from Spring Lake, MI

Great Hotel

Posted May 9, 2016 on Hotels
Went to the Northville Race Track
Comment from Hotel Management
Jul 16, 2016 by Reeta, Hotel Management
Dear Jennifer, We greatly appreciate the 5 STAR Review, and we look forward to seeing you soon at the Holiday Inn Express Detroit- Farmington Hills. Best Regards, Reeta B. General Manager
4 out of 5
by James

Posted May 9, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Reeta, Hotel Management
We greatly appreciate the 4 STAR Review. We look forward to having you again at the Holiday Inn Express Detroit- Farmington Hills. Best Regards, Reeta B. General Manager
4 out of 5
by Deborah

Posted May 8, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Reeta, Hotel Management
Thank you Deborah. We hope to see you soon! Regards, Reeta B. General Manager
3 out of 5
by A verified traveler

Fair

Posted May 6, 2016 on Hotels
When we tried to check in, it took so long to have the keys.
Comment from Hotel Management
Jul 16, 2016 by Reeta, Hotel Management
Dear Traveler, We would like to thank you for choosing our hotel and for taking the time to write the review. We apologize about the key issue you experienced at check in. This will definitely be resolved to avoid further issues in the future. We look forward to your next visit. Warm Regards, Reeta B. General Manager
5 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Reeta, Hotel Management
Dear Traveler, We appreciate the 5 STAR Review. We hope to see you soon. Warm Regards, Reeta B. General Manager