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Reviews of Hyatt Place Detroit/Novi

3 out of 5
Hyatt Place Detroit/Novi
46080 Grand River Ave, Novi, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 817 reviews" "
Rating 8 - Good. 194 out of 817 reviews" "
Rating 6 - Okay. 43 out of 817 reviews" "
Rating 4 - Poor. 13 out of 817 reviews" "
Rating 2 - Terrible. 15 out of 817 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, very kind staff, rooms are super clean and cute!
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean hotel. Only complaints would be no microwave in room and no hot tub... 😔
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Traveled with family
Staff was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Mar 2024

8/10 Good

Xandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Nice pool. Only complaint would be the refrigerator, which leaked initially, we changed settings and it improved. Also no microwave. We travel with food allergies so carry our own food. There was no way to heat up breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Adina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn, Grand Ledge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at Hyatt Place hotels. The rooms are so roomy! The staff at the front desk, and bar/restaurant were very friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Traveled with group, Business traveler, Traveled with family
The pool and the breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Yonghwan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very guiet and clean.
Stayed 2 nights in Feb 2024

8/10 Good

linda

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big, beds are so comfy and breakfast in the placery is so tastie
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff after check in never have to leave the venue
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Etobicoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept hotel/property. Good breakfast included. Not a walkable location, but with a car it is conveniently located near restaurants/ malls/ highways. Good value for money. Front desk staff were very helpful for a change in our hotel reservation as well as restaurant recommendations.
Stayed 1 night in Jan 2024

10/10 Excellent

Anton

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Stay was good. The hotel is nice and the staff is friendly. Our room was nice and clean. Breakfast was good. Pool was nice, great for swimming laps, but typically is a little on the cooler side for temperature. Overall a good stay and will stay again in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Shahzeb, Fanwood

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean and convenient to Novi and highway. Breakfast wasn’t a big draw but plenty of options
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Clean and quiet. Staff was friendly. Beds were super comfortable!
Stayed 2 nights in Dec 2023

10/10 Excellent

CHARLES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

James, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel, it was close to Twelve Oaks mall, it had a great breakfast and it was a quiet and safe area
Stayed 2 nights in Nov 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with kids. Property was easy to access. Hotel staff helpful and polite.
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to locate. Plenty of parking and hotel front desk was attentive and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except the pool , will be back !
Stayed 1 night in Nov 2023

10/10 Excellent

RYO

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Endia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how we were able to walk to the Suburban Showplace, without going outside!
Stayed 1 night in Nov 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Crystalee, Liberty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the bed and pillows. They were not comfortable at all.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

barbara

Liked: Staff & service
Decent location
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristern, Southfield

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Miria Megal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was amazing! Everyone was so nice and very helpful. The Bar inside the hotel is nice as well. The staff there was also fantastic! I would DEFINITELY recommend this hotel. I will most certainly be staying here again!!!

10/10 Excellent

John, Lincolnshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well-maintained facility with a friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Nayana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and spacious rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Riad

Stayed 1 night in Aug 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay.
The rooms were clean and comfortable. There wasn't a convention going on next door so it was quiet. The room was fairly spacious. Because of the location, there wasn't a good view out the window. We had a view of a dumpster. The pool was chilly. There was no microwave in the room. We had to go down by the lobby.
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sent to here by Expedia because of another hotel not holding up to there end of the deal and I was amazed with how friendly staff was and how clean property and hotel is I would be honored to stay at this Hyatt again and again in the future just a clean wonder place!!!!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Kady

Stayed 1 night in Jul 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
The Entire Staff from beginning to ending ensured our stay was pleasant. Very kind, friendly&helpful staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kimberly, McDonough

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient
Stayed 3 nights in Jun 2023

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very clean room and hotel. I wish the bedding were a little more comfortable. Breakfast was very good!
Stayed 2 nights in Jun 2023

10/10 Excellent

Rasha

Traveled with family
Liked: Cleanliness, property conditions & facilities
staff were very friendly and professional. room was clean and spacious. Breakfast was good. Checkout time was great!
Stayed 3 nights in Jun 2023

10/10 Excellent

Whittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023