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Reviews of La Quinta Inn & Suites by Wyndham Detroit Utica

2.5 out of 5
La Quinta Inn & Suites by Wyndham Detroit Utica
45311 Park Ave, Utica, MI

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 93 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

marilou

Traveled with family
Disliked: Cleanliness, amenities
Day we were there, it was too many kids jumping all hours of the night. Try to put families on one area so not to bothers without kids. The room and sheets did not smell clean at all. It's like the beds were just made and sheets not changed.
Stayed 1 night in Apr 2024

10/10 Excellent

Jarmaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms !!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. The staff was extremely friendly, it was clean, and the hot breakfast was great. I'm absolutely pleased considering the room was extremely affordable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone were nice
Stayed 1 night in Apr 2024

4/10 Poor

jon

Liked: Staff & service
Disliked: Property conditions & facilities
Parking lot and hallway very noisy all night long.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Aneeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Apr 2024

4/10 Poor

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Wael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool

2/10 Terrible

Terrica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
The bed was dirty the first time. The second room had a funny smell to it. The third room was very cleaned from the previous person. The fourth room had hair on the bed and crumbs. I will never go back to this hotel again.
Stayed 1 night in Apr 2024

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a nice an quit place to just get away and relax. With a nice indoor pool and fitness center
Stayed 1 night in Apr 2024

6/10 Okay

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Minerva Jean

Stayed 1 night in Mar 2024

10/10 Excellent

Rosie

Business traveler
Liked: Cleanliness, amenities
Nice
Stayed 4 nights in Mar 2024

4/10 Poor

Daphne

Very disappointed went thru 3 rooms. First rom the lights didn’t work smh. The second wasn’t clean sheets had wholes and stains like they just flipped them over. They were on inside out lol. He third room was ok I couldn’t sleep comfortably ended up leaving at 330 ish am. You get what you pay for
Stayed 1 night in Mar 2024
Response from Management on Mar 30, 2024
Thank you for your feedback. We apologize for the issues you encountered during your stay. We will take your feedback to our staff and correct the issues. We strive to make sure our guests are happy during their stay. We hope you consider coming back in the near future

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was being on the 4th floor and the elevator was down over night but other than that great stay!
Stayed 1 night in Mar 2024
Response from Management on Mar 30, 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. We will look into the elevator issue immediately.

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stay
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the beds were very comfortable. Overall the hotel was in good condition and provided a wonderful stay. My only comments are that the rooms could use a dusting and the bed sheets had holes in them. Overall a good stay
Stayed 2 nights in Mar 2024

10/10 Excellent

arkan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rosie

Liked: Staff & service, amenities, property conditions & facilities
Everything.
Stayed 6 nights in Mar 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
The room was clean and did not have a musty or state smell. There was a little traffic noise in the early evening from the freeway.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 2 nights in Feb 2024

4/10 Poor

Rei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had a weird smell and the sink was not working. Got this room for 4 days, stayed there only 2 days.
Stayed 4 nights in Feb 2024
Response from Management on Feb 26, 2024
We appreciate your feedback; we apologize for the issues that you encountered during your stay. We will take all feedback and take appropriate action. We hope you consider staying with us in the near future.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay good pricing
Stayed 1 night in Feb 2024

4/10 Poor

Katlyn

Traveled with family
Was misrepresented on Expedia, there was no hot tub. Room was dirty when we checked in.
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for your feedback, I apologize for the issues that you experienced during your stay. We will address all concerns and hope you will return in the near future

10/10 Excellent

Svietlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
We appreciate your feedback and are happy you enjoyed your stay

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We’ve stayed at this location on quite a few occasions. Maybe the last. Has progressively become less enjoyable. Breakfast has gotten smaller, coffee not very good. Toilet had trouble flushing. Shower was not hot. The person checking us out was not very interested in our concerns. The staff member is probably the biggest disappointment.
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for addressing the concerns you experienced during your stay. We take all feedback seriously and will address each issue appropriately with our staff. We hope you will consider returning as we strive to make our guests experience exceptional.

6/10 Okay

Earl

Stayed 2 nights in Feb 2024
Response from Management on Feb 20, 2024
Thank you for your feedback. I see you rated your stay 3 of 5. We hope you will return in the near future and we can better your stay experience.

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
We appreciate your feedback

4/10 Poor

Luke

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was just an okay stay, room was sorta clean, had stains on the headboard. Breakfast was below average. Also the house cleaning does not clean your room when you are booked in for a few days. Not even a check to see if we needed anything. Beer bottles outside and lots of cigarettes scattered around the property. Will not be staying again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for your feedback. We hope to see you again in the near future.

6/10 Okay

Crystal, Clinton Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My comforter was torn in some spots and there was dried blood spots also. Walls thin. Bed too firm.
Stayed 2 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, staff incredible polite. Would definitely recommend.
Stayed 2 nights in Jan 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
The pool was out of order and that was the main reason why I booked it
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
The pool was not available
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy that I made the choice to stay at this hotel. The staff at the front desk was very welcoming and kind. My room with a single king size bed was large had a chair to sit in, had a desk, microwave, refrigerator, dresser, closet, and an area for the coffee maker with additional shelving. Although my window faced the expressway, you could hear some road noise, but it was not terrible. The window has room darkening curtains, so no light came into my room after the curtains were closed. The hot breakfast in the morning had options of scrambled eggs and sausage, as well as the standard cereal and waffles, that you find it many Hotels. It was nice to have the eggs and sausage as gluten-free options.
Stayed 2 nights in Jan 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were happy to get a handicapped room, but the grout in the bathroom was very dirty and the toilet seat was very loose when sat on. Both were unacceptable for me. Would check the room before settling in if we stay again. Staff were very friendly and always had a smile.
Stayed 1 night in Jan 2024