Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Anniversary

Posted Jan 6, 2016
Pros: The room!
Location: Gambling, eating, dancing, museums, shopping, tram, sports
We celebrated our anniversary there and enjoyed the room and food very much!
2 out of 5
by A verified traveler

Nothing "luxury"

Posted Dec 15, 2015
Pros: Uh.... nothing.
Cons: Air quality control at casino. Or, at least make a bypass to avoid the casino from the parking. And stop calling a regular room a "luxury".
Location: Nothing. It's Detroit. You'd better stay in the hotel which isn't easy because of the cigarette smell and small room.
I reserved a "luxury" king bed room but I couldn't find anything "luxury". The room was standard size. There was no bathtub - only shower booth. I called the front to ask for a room with bathtub and they said there's no luxury king bed room with a bathtub. Huh? Really? What kind of "luxury" room doesn't offer a bathtub? I think the room rate was very overpriced to the condition of the room. I felt like I spent a night at recently renovated red roof inn. Another complaint is the cigarette smoke. To get to the hotel from parking, you have to walk through the casino. And the casino is smokers' haven. We went through the casino to check in and as soon as we get to the room, we had to take a shower to get rid of the cigarette smoke. I've been to vegas and other casinos where people smoke a lot. But they were not this terrible in air quality control. I'd rather say no air quality control at the casino. The cigarette smell was all over the place, even at restaurants. So disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Birthday celebration

Posted Dec 15, 2015
Concierge was very intuned to what I wanted. The food was great at Wolfgang Puck. And the customer service was phenomenal!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Chicago, IL

Nice perk to have a casino available.

Posted Nov 18, 2015
Pros: I really enjoyed the lighting and comfort of the room.
Cons: Staff should be more confident.
Location: Not sure, we were here for work and googled everything else.
Check in was rocky, as we weren't told how to get to the elevators once we got room keys. We also were not told about how to get to the restaurants.
2 out of 5
by A verified traveler from Detroit

Hotel for smokers

Posted Nov 12, 2015
Pros: location was close to the Detroit marathon start, so was very convenient
The hotel was very nice but the room smelled stale and slightly of smoke. The common areas reeked of smoke. It is a casino hotel and smokers are allowed in the casino. Unless you are a smoker or don't mind the smell of smoke, I do not recommend this hotel.
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear Lisa, We regret the unfortunate issue that occurred during your visit, but appreciate you bringing it to our attention, so we can make sure oversights of this nature do not reoccur moving forward. Sincerely, Christie G. Guest Relations Specialist MGM Grand Detroit MGM Resorts International
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Nov 5, 2015 on Hotels
Stayed here after a concert. Very pricey but beautiful and service was outstanding.
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear Anonymous, Thank you for sharing your incredible experience at MGM Grand Detroit. Your kind words are greatly appreciated Sincerely, Christie G. Guest Relations Specialist we MGM Grand Detroit MGM Resorts International
3 out of 5
Recommended
for Families
by Kim from Manton, MI

BEWARE: NO POOL FOR THE KIDS....

Posted Nov 3, 2015 on Hotels
Beautiful hotel, great rooms and service and the casino was fun HOWEVER it is not KID friendly. NO POOL allowed for anyone under the age of 18. When I learned of the "new" pool policy upon checking in, I went online to see where it said that new rule on the hotels website. It does not say anything about the pool being unavailable to anyone under the age of 18 only the spa. Not happy about that and will not stay at this hotel again when my kids are with me!
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear Kim, Thank you for sharing your concern regarding our pool regulations. Your travel review is greatly appreciated. Sincerely, Christie G. Guest Relations Specialist we MGM Grand Detroit MGM Resorts International
5 out of 5
Recommended
for Couples
by william

Posted Nov 3, 2015 on Hotels
We needed a night away, and the MGM Grand didn't disappoint! Comfortable, convenient, friendly..... Remember to keep your room card on you if you leave the hotel, it's required to get back in....
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear William, We are thrilled that you loved your time spent at MGM Grand Detroit! Your kind words and recommendation of our property are greatly appreciated. Sincerely, Christie G. Guest Relations Specialist MGM Grand Detroit MGM Resorts International
5 out of 5
Recommended
for Couples
by sylvain

Posted Nov 2, 2015 on Hotels
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear Sylvain, Thank you for sharing your incredible experience at MGM Grand Detroit. Your kind words are greatly appreciated Sincerely, Christie G. Guest Relations Specialist MGM Grand Detroit MGM Resorts International
5 out of 5
Recommended
for Getaway With Friends
by Joshua

Great stay, great staff!

Posted Nov 2, 2015 on Hotels
The staff at the hotel was very helpful! We had another friend book a room two days before we fit there and the we're able to get us a joining room, and all together they were extremely accommodating
Comment from Hotel Management
Nov 19, 2015 by Christie, Hotel Management
Dear Joshua, We are thrilled that you loved your time spent at MGM Grand Detroit’s! Your kind words and recommendation of our property are greatly appreciated. Sincerely, Christie G. Guest Relations Specialist MGM Grand Detroit MGM Resorts International