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Reviews of Motel 6 Warren, MI - Detroit East

2 out of 5
Motel 6 Warren, MI - Detroit East
8300 Chicago Rd, Warren, MI

Reviews

5.4
Rating 10 - Excellent. 85 out of 598 reviews" "
Rating 8 - Good. 96 out of 598 reviews" "
Rating 6 - Okay. 113 out of 598 reviews" "
Rating 4 - Poor. 115 out of 598 reviews" "
Rating 2 - Terrible. 189 out of 598 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Started to notice that they had roaches every night that I stayed
Stayed 4 nights in Apr 2024

2/10 Terrible

Arketa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Arketa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good cable HDTV
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Danielle,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Haitham

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Haitham,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Rani

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was not cleaned. The toilet leaked and brought back up part of what was flushed. Back of toilet looks like black mold. Lots of hair in the tub. Rusted shower head. Wooden linoleum floor peeling. Phone keeps ringing. Door did not lock properly. Matresses slides off plywood platform. Bathroom door knob area cracked in pieces and some of the furniture was broken.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Rani, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 Good

Karan

Stayed 1 night in Jan 2024

10/10 Excellent

Jermanuel

Disliked: Amenities, property conditions & facilities
Needs improvement
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Feb 6, 2024
Hi Jermanuel,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Gregg

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Property is sliding down...
I've stayed at this property before and gave a very positive review. Management is not maintaining it well. Walking into the room, the light switch doesn't work. The bulb was missing in the desk lamp. For a chain who's slogan is "We'll leave the light on for you" That was ironic. The area around the TV was full of holes. The shower curtain is too long/ curtain rod is too low hence the shower curtain sags 3-4" onto the tub bottom. I'm sorry, but that's just not appealing. I e always speak with front desk staff about things that need attention, explaining, I don't bring up these to be a jerk, rather in the spirit of, if I ran that business, I'd want to know. House keeping staff is the first line of defense in these matters. Burned out/missing bulbs should be dealt with THAT DAY!
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

RAJIB

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches were in the room, bed was not comfortable very hard, and the vending machines kept my money. Would not stay there again.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jose

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The AC was broken, could not control the temp and it was way too hot barely got some sleep, the was a small roach but i guess i could let that one pass..... one of the bathroom walls was falling apart at the bottom, we got back from a concert and i nocked on the window of the receptionist and she says "What...." as if i had interrupted her from something very important (she had a "itch attack" on a leg) so i ask her if there was something open nearby to get some dinner (it was about 1am) and she muttered something but honestly i didnt care anymore what she had to say after the way she initially responded and she went back to scratching her leg.... so yeah, i wont be back there and definitely not recommending it but thats what happens when you get budget problems at the last minute and have to adjust
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Jose,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 Terrible

Sabrina

Disliked: Cleanliness, property conditions & facilities
The cleanliness of the room overall needed special attention. I drove from Ohio to Michigan just to be bit by a bed bug at the Motel 6. The late night hotel staff was very nonchalant when she was informed. No apologies! No nothing! Will not stay there again!!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Sabrina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Jonique

Disliked: Cleanliness, property conditions & facilities, room comfort
When I went to use the bathroom turn on the light there was 2 roaches in the tub & one baby roach in the corner of the tub crawling up the side i was very disgusted
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Jonique,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ron

Stayed 1 night in Oct 2023

6/10 Okay

Ladawn

Traveled with partner
Disliked: Cleanliness, staff & service
Couldn’t get my room clean when I stayed the whole weekend, the room was nice n clean when i first got there!! But the women at the front desk is rude as hell…
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Ladawn, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Karin

Liked: Staff & service
Disliked: Property conditions & facilities
The stairs and the Outdoor area Needs care and Restauration!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Karin,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Trenn

Liked: Cleanliness
Disliked: Staff & service
Rude and sketch check in.
Very bare bones stay. We were asked for a $53 cash deposit for the room. I never read any place on the site that there was a cash deposit. We had already paid for the room. We refused to pay the deposit. When we left, they had no idea we hadn’t given the deposit. They didn’t offer to give our deposit back… odd
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Trenn, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

James

Stayed 2 nights in Sep 2023

4/10 Poor

Denolius

Disliked: Property conditions & facilities
The property is in fair condition but somewhat expected for the rate. Could use new updates. I did not like the requirement of an additional $50 cash deposit to be held til departure, requiring me to travel to the bank for cash. Most hotels/motels hold a deposit on your credit card. If my room had not already been paid for I would have found another hotel.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Denolius,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

NHUT

Disliked: Cleanliness, staff & service, property conditions & facilities
It is an old property which is used for many years already. The service is under average. The front desk does not help much when they seem like they dont care about customer especially the lady.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in! Great trip!
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Sep 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ashley

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets. Torn mattress protector. Rude staff. Took videos. Never again.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Ashley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
My stay, here was nice and quiet and had a great price.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Edward, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Angelita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Angelita,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service
The place is comfortable, it is very quiet and it have enough parking lots. The room had a leak problem in the floor.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Mario, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Terrance

Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and quiet
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

tiffany

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly but once we got to our room there were boxers in bathroom and pop still in fridge.. so not cleaned.. over to the side of building there is wires hanging from a power line, I’m sure shut off but besides the point.. pep hole was very dirty as well? Which is never someone things to clean.. but we couldn’t see out of it.. so if someone knocked we had no choice but to open the door.. which turned my stomach..
Stayed 2 nights in Jul 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Taylor

Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again 😊
Although the facility is in the process of remodeling, the staff were amazing. The only issue is at check in, there’s a refundable deposit that is only accepted as cash, which is not stated anywhere. There is an ATM in the lobby. It’s in a great location with restaurants and stores nearby. I have 2 service dogs that accompanied us and everything was great with them. There were no roaches or bedbugs, which is a plus. The WiFi is free, but cuts in and out. I was able to get a 2nd room for some work I had to do, and was provided a discount by the manager. Overall, one of the nicest Motel 6’s that I have stayed at when traveling. The evening and overnight staff were very helpful and accommodating and very knowledgeable about the area. The rooms were secure and rather quiet during the evening and overnight. When I travel to Warren MI again, I’ll definitely book a room here.
My service dogs relaxing
Service dogs off duty
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Kathy, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals, and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels! Maz K.#Team6

10/10 Excellent

Lanell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable an clean!!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fly and nets coming out the drains and bugs crawling over the night stand and microwaves
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Mohammad

Disliked: Cleanliness, property conditions & facilities
Unsafe
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Mohammad,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing the lady at the front desk who checked me in was amazing.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Nicole,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude
When we went to check in, they put the wrong name in and then proceeded to argue with me saying I didn’t have a reservation until they realized they put in the wrong name. On top of that they make you pay a 50 cash deposit which was not stated at time of reservation. The room was very nice though except the ac did not work very well.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 11, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Sherwan

Liked: Cleanliness, staff & service
Good place if you looking for cheap stay, don't care about new and upgraded room and type of people you run into in the parking lot, lol it was clean and cheap
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

yousef

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor of the hotel very sticking almost slippery couldn’t sleep in the morning was Customers fighting Customers was on the phone very load in the morning in the balcony. It’s not a quiet hotel. Overcharge me
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

mujeeb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 10 nights in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi Mujeeb,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Haitham

Stayed 1 night in May 2023

4/10 Poor

Gregg

Business traveler
Disliked: Cleanliness, staff & service
Very disappointed.
Maria at the front desk seemed stressed and unhappy. There were dirty towels and wash cloths on the railing by my door. Yuck. Room was musty and smelled of smoke. Some genius cranked the a/c down to 61 so the room was frigid. The last time I was here I gave a glowing review. This time was very different. I can't seem to add a picture of the towels...
Stayed 1 night in May 2023
Response from Nancy Y. on May 22, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Mrs.

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in May 2023

6/10 Okay

Raghed

Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Carlos E

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Buen detalle en la atencion
Me he hospedado aqui durante varios meses...en general el servicio, para mi experiencia ha sido muy bueno...me siento satisfecho...hoy por ejemplo recibí un buen detalle por parte del gerente...por olvidar renovar mi estancia...Muchas Gracias por su comprensión hacia los huespedes
Stayed 5 nights in Apr 2023
Response from Fadi on Apr 29, 2023
Thank you review . enjoy your stay