Worst hotel experience of life
Posted Nov 22, 2016
Room not clean, 2nd day room was not cleaned at all, fire alarms went off with out notifying us that these were false alarms being worked on after we walked down 4 flights of stairs. Did put us in another room the second night, that room was larger, with a view of river but not heat on a night that temperature was in low 40's. Also that room had missing light bulbs in the lamps.
Staff responded to complaints.
There was no record of our reservation on check in . Without my copy of the confirmed reservation they would have charged us more.
Dark self parking lot.