Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from grandville,ni.

Comfortable and clean

Posted Aug 20, 2016
Pros: Clean and decorated very nice
Quiet, soft bedding, very clean room and bathrooms
2 out of 5
by A verified traveler from Livonia, MI

Bait and switch

Posted Jul 24, 2016
Pros: Location and condition of hotel.
Cons: Courtesy of staff.
Location: Near dining, movie theaters, golf, Twelves Oaks mall
Was promised free wifi (who still charges for wifi?) free hors d'oeuvres and drinks, and free continental breakfast. Desk staff told my wife and I we were not entitled to these even though they were included in the itinerary I received from Expedia, specifically because we paid a discounted rate by booking with Expedia. They would not honor the itinerary even though I had the emailed confirmation to show them. Of course I couldn't print it for them at during my stay without paying $6.99 to access the internet.
5 out of 5
by Sarah Smith from Traverse City, MI

Comfortably Clean

Posted May 15, 2016 on Hotels
Elevators malfunctioned but was quick to be fixed. Housekeeping did an okay job. They didn't clean the coffee pot or refilled the coffee supplies.
5 out of 5
by vaughn from Cleveland

Motorcity

Posted Apr 30, 2016 on Hotels
Great room
4 out of 5
by Frank

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
3 out of 5
by Simon

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
5 out of 5
by Kevin from Toronto, Canada

Posted Mar 22, 2016 on Hotels
Terrific!