Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from michigan

trickery & bedding

Posted Sep 27, 2016
Bedding is noisy. Don't lead people to believe internet is free and then charge for it. Tell them upon check in.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by A verified traveler

Was nice clean.

Posted Aug 23, 2016 on Orbitz
Room service forgot to service our room was the only downer of the room. The freeway construction was a nussiance. But overall a good stay
5 out of 5
by A verified traveler from grandville,ni.

Comfortable and clean

Posted Aug 20, 2016
Pros: Clean and decorated very nice
Quiet, soft bedding, very clean room and bathrooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2016 on Hotels
4 out of 5
by Angela

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
5 out of 5
by Viviana from Chicago, IL

Great one night stay

Posted Aug 1, 2016 on Hotels
One night stay with friends and a pet. Hotel was incredibly clean and welcoming. Staff was super helpful and friendly. No extra cost for a pet was a plus. Bed and pillows were surprisingly comfy! Will definitely recommend.
2 out of 5
by A verified traveler from Livonia, MI

Bait and switch

Posted Jul 24, 2016
Pros: Location and condition of hotel.
Cons: Courtesy of staff.
Location: Near dining, movie theaters, golf, Twelves Oaks mall
Was promised free wifi (who still charges for wifi?) free hors d'oeuvres and drinks, and free continental breakfast. Desk staff told my wife and I we were not entitled to these even though they were included in the itinerary I received from Expedia, specifically because we paid a discounted rate by booking with Expedia. They would not honor the itinerary even though I had the emailed confirmation to show them. Of course I couldn't print it for them at during my stay without paying $6.99 to access the internet.
4 out of 5
by Janey

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jun 26, 2016 on Hotels
Quality of service