Ratings based on 143 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from charleston sc

Posted Jan 23, 2017
Great staff, nice facilities Near restaurants and world class shopping
Comment from Hotel Management
Feb 8, 2017 by Caren , Hotel Management
Thank you for your review. I'm glad you enjoyed your stay in Troy.
2 out of 5
by A verified traveler from los angeles

it is a 2 star hotel

Posted Jan 20, 2017
Room was small, carpet was dirty and smelled moldy
Comment from Hotel Management
Feb 8, 2017 by Caren , Hotel Management
I'm sorry you were not happy with your experience. We pride ourselves on being the cleanest hotel in Troy. Further, we have been in the process of renovating all of our deluxe level rooms, which are significantly larger than the standard rooms. All of the deluxe rooms have brand new carpet and furnishings. I hope you will come back to visit and possibly book one of the larger room types.
5 out of 5
Recommended
for Everyone
by A verified traveler

First visit to Detroit

Posted Dec 27, 2016
Made my first visit to Detroit VERY pleasant. I will stay there again during my next visit.
Comment from Hotel Management
Feb 8, 2017 by Caren , Hotel Management
Thank you
3 out of 5
by A verified traveler from montreal

Good location old hotel

Posted Dec 16, 2016
Beside the location this hotel is old , elevator are very slow and room are small.
Comment from Hotel Management
Feb 8, 2017 by Caren , Hotel Management
Thank you for your comments. We do have several different room types and sizes. Our deluxe rooms are larger than the standard room types. The standard rooms are a bit smaller room for price-conscious travelers. If you have the opportunity to visit and stay in a deluxe room type, those rooms are bigger and were just renovated. Thank you.
3 out of 5
by A verified traveler from S

Almost late

Posted Nov 28, 2016
We were in town to say goodbye to out son and daughter in-law. Had a wonderful and very late Saturday evening. As a precaution since I've been know to turn my iPhone alarm off I requested a 7:45 am wake up call. I turned my alarm off at 7:30 am knowing I had a wake up call coming. Imagine my horror when we woke up at 8:23 without a wake up call. We had to pickup the kids at 9:00am. We had a breakfast meeting by as they were leaving for 2 years. When you start your day that way it is very stressful and stress was the last thing we needed. Color me very disappointed
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2016
Had a good time good location to somerset mall... light in bathroom was not working properly
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 7, 2016
The Somerset Inn is great, comfortable and in a prefect location for eating, shopping and business.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Updated luxury hotel

Posted Oct 2, 2016
Pleasant staff top to bottom. Will stay again. Nice gym. Roomy bathrooms. Really clean overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Woodward Dream Cruise

Posted Aug 22, 2016
Pros: See above
Location: We were approximately 15 minutes from 9 mile Road which is where we wanted to start our visit to the Dream Cruise on Saturday morning.
We were looking for a hotel close to the Dream Cruise and this hotel was located in an upscale area of Troy, MI and was reasonably priced. The rooms were clean and the staff was quite friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to Sommerset Mall

Posted Aug 18, 2016
Large comfortable room with free wi-fi. Annoying housekeeping staff just want you out early, talk loud and bang around in the morning. I thought a hotel is supposed to be at the service of the guest and not vice versa. You late risers may want to think about booking a room here.