Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from troy, mi

Friendly, accommodating and convenient

Posted Jan 25, 2016
I really enjoyed my stay a Somerset Inn. The staff was fabulous. They went above and beyond to ensure that we were completely satisfied with our stay. I was celebrating my birthday and noticed that the mall and restaurant were in very close proximity to the hotel. This was very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2016
Good hotel. Staff very pleasant. But a little noisy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Somerset Mall

Posted Jan 5, 2016
Convenient location with parking visible which deters vandalism or theft.
Comment from Hotel Management
Jan 18, 2016 by Caren , Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2015
Hotel ambience is good. Rooms are neat. Parking is free.
3 out of 5
by A verified traveler

it was fine for quick visit

Posted Dec 8, 2015
it was a fine hotel for a quick visit, but some drawbacks gym was minimal, no water. restaurant was very overpriced, not great.
Comment from Hotel Management
Jan 18, 2016 by Caren, Hotel Management
We apologize for not having the water in the fitness room replenished when you were here.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to where I needed to be

Posted Dec 5, 2015
Staff were pleasant and helpful. Room was clean but smelled a little stale. Would stay again though
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2015
Overall it was nice . The sheets and towels were very rough low grade. Room service and concierge was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Nice hotel close to shopping

Posted Nov 30, 2015
Very pleasant staff. Clean and comfortable rooms.
Comment from Hotel Management
Jan 18, 2016 by Caren , Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel in a great location!!!

Posted Nov 29, 2015
The room was so cozy. The bed was the most comfortable I have ever been in. The pillows were extremely fluffy and the decor was the greatest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean Hotel Close to shopping

Posted Nov 29, 2015
Pros: Liked the friendly efficient staff and how clean it was. The beds were extra comfy!
Location: Liked the location for shopping and proximity to downtown Detroit. We attended a concert the night of our stay and shopped the next day.
I enjoyed my stay with my daughter and her friends. It was a 16th Birthday surprise for her, she loves shopping at Somerset! The hotel offered everything we needed (restaurant and cleanliness).
Comment from Hotel Management
Jan 18, 2016 by Caren , Hotel Management
Thank you for your comments.