Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice Hotel for the Family

Posted Aug 26, 2015
Pros: I liked the customer service.
Cons: Cleaniness
Location: Walmart nearby and short distance from the Palace.
I had dirty linen on the roll out bed and had to ask for it to be replaced. Jeremy, the customer service staff was very quick to provide me with new linens. I also found my room had a loud A/C.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed two nights and would've loved to stay more

Posted Aug 21, 2015
We will recommend this hotel to everyone. It's a beautiful place at a reasonable price. We felt like we were staying in a condo and the staff is great! We'll definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great Hotel For My Detroit Stays!!!

Posted Aug 10, 2015
Pros: Everything! It was clean, the staff was amazing, the rooms were beautiful and breakfast was great!
Cons: A longer stay would have been great ;)
Location: We've stayed a few times due to it being so close to the Palace of Auburn Hills and to DTE Energy Theater.
Check in was fantastic! It was completely renovated and very clean! We were greeted by all 3 of the front desk staff who all worked together to get us information to help us with transportation to our venue and info on our venue. It was refreshing!
4 out of 5
Recommended
for Everyone
by A verified traveler from Glenwood, MD

Communication is good.

Posted Jul 31, 2015
Pros: I've stayed all over the world in hotels ranging from the Residence Inn to the Ritz Carlton. This is the most comfortable bed I have ever slept in.
Cons: It would be nice to have items like coffee and toilet paper replenished without having to ask, even if leave the room late in the day.
The one thing to know about this hotel is that they clean in the morning and they only replace towels and sheets once a week or so UNLESS YOU ASK THEM TO DO IT MORE OFTEN. I found all of the staff to be extremely responsive. It isn't a 4 star full-service hotel, so if you are expecting that, you will be disappointed. The rooms are clean though. The beds are VERY comfortable. The kitchen is a nice, convenient feature. If you want your sheets or towels changed out, just stop by the front desk on your way out for the day and ask for it to be done.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Great hotel, would definitely recommend! Very clean hotel, nice breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Jul 13, 2015
Danica was amazing -great customer service ! From beginning to end it was overall a great experience
5 out of 5
Recommended
for Everyone
by A verified traveler from windsor on

Nice hotel great staff very clean

Posted Jul 4, 2015
Upgraded up to king suite because of a maintenance issue😊😊😊 great staff Frederick is #1 very accommodating very clean would go back in a heartbeat!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice comfy hotel

Posted Jun 11, 2015
It was very nice and comfortable stay for my fam. room was clean and tidy. very smooth check in and check out. breakfast was fresh and yummy and lots of options. they even let you pack ur breakfast and bring it to the room. Thanks guys. Keep up the good work. Cheers
5 out of 5
Recommended
for Couples
by Mariah from Toledo ohio

Enjoyed my stay

Posted Jun 2, 2015 on Hotels
Very nice property
5 out of 5
Recommended
for Families
by Daniel from Grand Rapids

Great stay at Sonesta

Posted May 24, 2015 on Hotels
First time staying here, and would definitely stay again. Nice breakfast, and very clean.