Ratings based on 252 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Great service. Good buffet breakfast. Great location. Friendly staff.
Comment from Hotel Management
Mar 29, 2017 by Dina, Hotel Management
Dear Happy Guest. Thank you for sharing your feedback. It was our pleasure having you stay with us and we hope to see you again soon. Sincerely, Dina Guest Service Agent Springhill Suites Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor ONT.

Beautiful hotel close to highway.

Posted Feb 23, 2017
Pros: Everything!
Cons: Saw a couple of ants around the whirlpool area. Other then that nothing.
Location: You have to have a car for everything you must drive too. There is a Tim Horton's & Coney Island next door. There is a Burger King & McDonalds nearby.
From the moment we checked in the staff couldn't have been more friendly or accommodating. Our room was wonderful. The setup was ideal for my husband goes to bed earlier then me and there is a partial wall separating the living area and the bed so the tv and lighting where not an issue. There was also a separate little area with fridge, microwave, sink and coffee maker. The bath\shower was large with the sink being separate and well lit. The whirlpool, where I spent some time, was clean and was warm, not to hot. The pool was also lovely although a to cool for me.And breakfast the next morning was unbelievably good. It was close to the highway and therefore travel was quicker. I have even received and thank you email from the hotel for staying there.
Comment from Hotel Management
Feb 25, 2017 by Dina, Hotel Management
Thank you so much for your kind comments. We're so glad that you liked our hotel. We look forward to seeing you again soon. Sincerely, Dina Springhill Suites by Marriott
4 out of 5
Recommended
for Families
by A verified traveler from California

Great Hotel The Staff Was Great

Posted Feb 22, 2017
Pros: Hotel Staff, Cleanliness, and Variety at Breakfast
Cons: The View (smile)
Location: Gas Stations, Grocery Store , 18 miles from downtown
My experience was pleasant. Great place , Clean , staff very accommodating, and The children loved the breakfast. Very Peaceful Stay !!!
Comment from Hotel Management
Feb 25, 2017 by Dina, Hotel Management
Dear Happy Guest. Thank you your positive comments. We are so glad to hear that you enjoyed your stay with us. Sincerely, Dina Springhill Suites by Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

One of my best stays ever!

Posted Jan 28, 2017
Pros: Everything!
Cons: Nothing.
Location: Downtown Detroit, and shopping areas are only a 15 minute ride away. There are a few areas to eat and shop around the hotel.
I cannot say enough good things about this hotel and my experience there. I went with a group of 12 people for a show we were doing in Detroit, and we were accommodated so well. Every single staff person we had an interaction with was super pleasant. The manager went above and beyond, even providing us with a space to rehearse for our show at the last minute. The rooms were clean and spacious; not one complaint there. A few people in my group used their facilities like the gym, and no complaints there either. I will come back again and again.
Comment from Hotel Management
Feb 8, 2017 by Dina, Hotel Management
Thank you for taking the time to inform us about your recent stay at Springhill Suites by Marriott in Southfield Mi. It through feedback such as yours that we can maintain and when necessary, improve upon the service that we giveto our highly valud guest.
5 out of 5
by Linnon

Posted Jan 9, 2017 on Hotels
Had an amazing stay here. Very upscale classy hotel.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Linnon, Thank you so much for kind comments. We're so glad that you liked our Springhill Suite in Southfield Mi. We look forward to seeing you again soon. Sincerely, Dina Guest Service Agent Springhill Suites Marriott
3 out of 5
by Curtis leon

It was clean

Posted Jan 2, 2017 on Hotels
Room was too small and only one television
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the inconvenience we may have caused you, as well any miscommunicationfrom our guest service agent.
5 out of 5
by Chiquita

Holiday getaway

Posted Dec 29, 2016 on Hotels
Great location, friendly staff, very comfortable room with lots of space
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for the nice comment.
4 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you.
3 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
I reserved a room with a king sized bed. Received 2 twin beds instead. I attempted to have it changed and I was told that is the disadvantage of booking through a 3rd party. They were sold out and nothing I could do about it.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave us feedback on your stay. I apologize that we were unable to accommodate your requested room type. Booking through a 3rd party does not mean that you will not get your requested room type. We typically are able to accommodate all guest requests, however at times circumstances prevent us from being able to do so. We hope that you will give us another chance to impress you and win your loyalty.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Dec 8, 2016
The suites were comfortable and clean. The rooms provided more than enough space.