Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Posted Nov 29, 2016
Clean hotel friendly staff even with a 2:30am arrival
Comment from Hotel Management
Dec 3, 2016 by David H, Hotel Management
Thank you very much for your comment and your rating. We hope to see you again
5 out of 5
by A verified traveler

Very nice hotel!!!

Posted Sep 18, 2016
I loved our room!!! It was like a mini apartment. The staff was very nice, the hotel and our room was very clean. Would definitely stay again & recommend to others!!
Comment from Hotel Management
Sep 21, 2016 by David H, Hotel Management
Thank you so much for your kind words! We appreciate your feedback and your recommendations.
5 out of 5
by A verified traveler from Walton, KY

Our Trip Was Ruined! (Just Kidding!)

Posted Sep 6, 2016
Pros: The condition and the comfort.
Cons: I seriously cannot think of anything.
Location: Perfect location for doing things in nearby Detroit.
Seriously, this hotel was so perfect that the hotel we stayed at during the second part of our recent Labor Day trip to Michigan just didn't compare!! We wanted so badly to drive back to Novi and stay there, but we had already (apparently) pre-paid for the second hotel (which was horrible). We were so bummed! This hotel set the bar pretty high, and we will probably be comparing every future hotel to this one! The beds were extremely comfortable, the surroundings outside were gorgeous, the interior was very well taken care of and had a nice, new smell to it, the indoor/outdoor pool was immaculate, the breakfast buffet was awesome, and everything else was (again) pretty much perfect. I read every possible review that I can about a hotel before making our decisions on where to stay, and I am personally surprised to see this hotel getting anything less than a "5". I would plan a trip back up to Novi just to stay at this hotel and not do anything else. We seriously regret not staying there longer!
Comment from Hotel Management
Sep 7, 2016 by David H, Hotel Management
Thank you so much for your very kind words about our hotel :) come back any time, we look forward to seeing you again!
5 out of 5
by A verified traveler

Posted Aug 29, 2016
Everything worked and the staff was very helpful. Made our stay easy and comfortable.
Comment from Hotel Management
Sep 4, 2016 by David H, Hotel Management
Thank you for taking the time to review!
5 out of 5
by A verified traveler from Vermont

Awesome hotel all around!

Posted Aug 17, 2016
Staybridge Suites was an awesome experience all around. It was affordable, immaculate, well appointed, had excellent amenities, and the staff was very helpful and friendly. It definitely did not seem like the kind of hotel that allows dogs. No off-odors, dirt, hair, or any trace of it being pet-friendly. My kids especially loved the breakfast buffet, which had new items daily. We loved the miso soup. I was so appreciative of the free laundry room on site. The pool was clean, the perfect temperature, and towels were provided. I cannot say enough about what a great experience my family had staying here.
Comment from Hotel Management
Aug 23, 2016 by David H, Hotel Management
Thank you for taking the time to review! It sounds like you really enjoyed the amenities we provide :) hope to see you back soon.
5 out of 5
by Troy from Belding, MI

We had a fabulous time! We will be back!!#

Posted Aug 1, 2016 on Hotels
We had a wonderful stay. The staff was courteous and helpful. We had 1 very minor issue with our room which was resolved within 10 minutes with a phone call to the front desk. What a wonderful breakfast each morning! The staff worked diligently to make sure everything was fresh and hot at all times. Lots of options, too!
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide your feedback. We are so happy to hear that you enjoyed your stay and we look forward to seeing you again.
5 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us!
5 out of 5
by A verified traveler from Novi, Michigan

Moving to California

Posted Jul 28, 2016
The hotel staff was friendly and helpful. We will definitely stay here again, when we come back to visit.
Comment from Hotel Management
Aug 2, 2016 by David H, Hotel Management
Thank you for sharing your feedback about your stay. We look forward to seeing you next time.
3 out of 5
by Nathan from peachtree city, ga

one word....meh

Posted Jun 21, 2016 on Hotels
just blah...close to urban showcase center place
Comment from Hotel Management
Aug 2, 2016 by David, Hotel Management
Thank you for taking the time to provide your feedback. I will share your feedback with our team for improvement.
5 out of 5
by Janette from Frederick, MD

Great hotel, amazing price

Posted Jun 13, 2016 on Hotels
The staff was very welcoming and helpful right off the bat. The room was HUGE, and very comfortable.
Comment from Hotel Management
Jul 8, 2016 by David, Hotel Management
We are so glad you found the room to be comfortable and spacious. Of course you are welcome back any time and we look forward to seeing you again!