Ratings based on 303 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Kathryn

Posted Feb 20, 2017 on Hotels
Did not like that there was no housekeeping service without previous day reservation on the weekends. I also did not like the fact that the complementary breakfast was not available till 730 on weekends, and we had to be at our destination by 730. On the first day we did request there were some grab and go foods which was done, however on the second day there was nothing available till 730 so we got no breakfast.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide a rating and review. We are glad to hear you enjoyed your stay overall. Your comments will be shared with our team. We hope you'll remember us next time you are in the area :)
5 out of 5
Recommended
for Everyone
by A verified traveler

1st Business trip to Detroit area

Posted Feb 4, 2017 on Orbitz
Pros: Everything
Cons: Cannot think of anything offhand
Location: ideal for my purposes. Close to the office I was visiting. Fast commute
From the booking to check-in, very smooth. Room was clean, wi-fi excellent, in fact this experience exceeded my expectations. Would have preferred warmer weather but that was beyond your control!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay. located in a place where easy

Posted Jan 11, 2017
Pros: The location, lobby, rooms and the staff.
Location: very convenient. Nice restaurants nearby
Stay was very pleasant. easy access to freeways Restaurants etc. Location is very convenient. airport is just 20 minutes. Has good lobby and bar& restaurant. Hotel Staff particularly the front desk was very pleasant and accommodative. This is 2nd time in couple months we have stayed in this hotel
Comment from Hotel Management
Jan 12, 2017 by David H, Hotel Management
Thank you for sharing your experience at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!
5 out of 5
by Sandy from Bowling Green, KY

best stay in a long time

Posted Dec 31, 2016 on Hotels
The pool was perfect temperature. Hot tub great. Two queen suite was very roomy and comfortable. Beds were very plush. Breakfast was spectacular. Eggs, bacon, hash browns, cold and hot cereals, rice and miso soup, fruits, yogurt, waffles, breakfast burritos. Staff was very helpful and friendly. We will definitely come back again when we are in the area.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you so much for your review. We really appreciate your feedback and we are happy that you enjoyed your time with us. We hope to see you again soon!
5 out of 5
by Becky

Possibly noisy depends on room

Posted Dec 27, 2016 on Hotels
We really enjoyed are stay here. Breakfast was great, it was close to shopping and family. Staff very friendly. The only concern we had was being able to hear the person in the next room when we first arrived. This was not a problem once our room was changed however. So add possibly noisy depends on which room you have as the only negative to our stay.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us overall. Your comments will be shared with our team.
4 out of 5
by kim

Posted Dec 25, 2016 on Hotels
Wish there was a fan only option for white noice
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your stay, we appreciate your feedback.
5 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
We were visiting family in the area and will definitely stay again. Liked the free laundry.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
We're so happy to hear that you enjoyed your stay with us. Be sure to keep us in mind next time you are in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 29, 2016
Clean hotel friendly staff even with a 2:30am arrival
Comment from Hotel Management
Dec 3, 2016 by David H, Hotel Management
Thank you very much for your comment and your rating. We hope to see you again
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
We appreciate you taking the time to rate your experience :)
4 out of 5
by A verified traveler from Interlochen

Posted Nov 7, 2016 on Hotels
This is my second time staying at this hotel. It has everything we needed; good location, clean spacious rooms with a separate bedroom area from the living room and kitchen area ( this came in handy with a teenager who wanted to watch TV and two younger kids that go to bed early ) nice warm pool and hot hot-tub, good customer service and free breakfast with plenty of variety (they even had rice and soup as a selection ) eggs, bacon, sausage, yogurt, fruit, bagels, muffins, waffles, juice, coffee.... they had plenty of staff to keep it stocked as well. My only negative is that the bathroom size was too small. You could barely close the door when sitting on the toilet and we're not overly big people. Soundproofing wasn't the best, I did hear some noise above and around us, but nothing too terrible. I would definitely return!
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.