Posted Jan 2, 2017
My wife and I booked this hotel for one night because we were in town to watch the Packers vs. Lions game. Upon arriving at the hotel, the valet was pleasant but it was mostly downhill from there. We waited in line to check-in for 3 hours and that is not an exaggeration. When we finally got to the desk, we were told no rooms were ready and that we would get a call when the room was ready. Check-in time at this hotel is 3:00pm and we finally had our room at 12:30am. We were comped the valet fee for the wait. When our room was ready, we waited in line again for another 30 minutes just to get the rooms keys. At check-out, we waited in line yet again for another 30 minutes to check out.