Ratings based on 1,314 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Nice hotelPosted Dec 15, 2017
A great hotel great customer service lesson knowledgeable individuals working there a beautiful place to stay yet recommend it to anybody coming from a far
for Everyoneby A verified traveler from Amherstburg, On.
Nice hotel close to DTW . Good breakfast.Posted Dec 14, 2017
Comfortable, nice staff, reasonably priced, good continental breakfast.
for Everyoneby A verified traveler from ohio
Close to airportPosted Dec 11, 2017
Close to airport, staff were very nice and friendly. Room was pretty much quiet, considering planes fly right over head. Loved t hey pillows
for Everyoneby A verified traveler from Detroit
Nice hotePosted Dec 6, 2017
Staff very friendly & sincere Close to airport Shuttle driver was great
for Everyoneby A verified traveler from ontario
Good hotel for layover at airportPosted Dec 5, 2017
Good hotel shuttle from and to airport with speedy check in. Great food at hotel bristro
for Everyoneby A verified traveler from Cincinnati, OH
Posted Dec 4, 2017
Everything were great except the bathroom, it was in a bad conditions and not clean.
for Everyoneby A verified traveler from ontario canada
close to DTWPosted Dec 3, 2017
Pros: poeple and breaky
Cons: lower price, free auto storage while away
easy check in, friendly and helpful, great breakfast buffet.
by A verified traveler from Kalamazoo, MI
Terrible Mattress!Posted Nov 27, 2017
One of the two mattresses was dirty, with dirt on the fitted sheet! The pillow had make up on it! Also, that mattress was so hard I could not sleep, up all night! Mildew in tub. Shower was ok. Breakfast was good. TV was ok, but no guide...that I could find. My son said the other bed was ok. I guess I got what I paid for...
by A verified traveler
Switched Rooms, Then LeftPosted Nov 27, 2017
The staff was so sweet. The rooms, not so much. Our first room had a weird smell to it. We requested an air deodorizer, which really masked that smell with bleach. I had my two year old and mother with me. We were offered a second room; which had mold in the ceiling and noticeable water damage, along with mold in the shower. They let us check out without charging for the current day. I had to argue for that though. This hotel is newly renovated . Maybe it will be better in a few years.
by A verified traveler from Detroit, MI
A bit disappointingPosted Nov 26, 2017
Pros: The staff
Cons: Better cleaning of the rooms and the facilities
The hotel carpets were dirty. The toilet had mold under the rim. The staff were really nice though and very pleasant both at the desk and in the restaurant.