Ratings based on 915 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Homer,MI

Quiet, clean, and close.

Posted Sep 19, 2017
Professional staff, quiet and comfortable rooms, and close to the airport.
3 out of 5
Recommended
for Everyone
by A verified traveler from denver

Great location for the airport

Posted Sep 16, 2017
Pros: Location, location, location.
Cons: The food was running out for breakfast by the time I got there. The front desk was empty when we arrived. The locked back door was broken.
Location: Restaurants and grocery stores nearby.
This is an older motel that has seen better days, but it still gets the job done--great shuttle to and from the airport every half hour.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shuttle option to the airport.

Posted Sep 13, 2017
Pros: Convenience of closeness to airport.
Location: Good variety of things to do that were close by.
Drivers were friendly and willing to give information and answer any questions. They spoke well of their employer and enjoyed their job.
Comment from Hotel Management
Sep 14, 2017 by GM, Hotel Management
Thank you for sharing your stay with us. We hope to see you again soon. Sincerely, Michelle A. GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel for the price

Posted Sep 13, 2017
Pros: Good location, pleasant front desk staff, nice public areas.
Cons: Room cleanliness
Location: Located right next to a Bob Evans restaurant
Initial impression of the hotel was really good. Great Front Desk service, nice lobby, good location right next to a Bob Evans restaurant. The only thing we didn't like was the cleanliness of the room. The bathroom didn't seem to be cleaned that well since it had a slight smell of urine when we checked in. I think the cleaners need to use more disinfectant when they clean the toilets.
Comment from Hotel Management
Sep 14, 2017 by GM, Hotel Management
Thank you for sharing your stay with us. I will address your concerns with the housekeeping staff. We hope you will consider staying with us again. Sincerely, Michelle A. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, Michigan

A traveler's dream

Posted Sep 7, 2017
Pros: Proximity to the airport.
Stayed overnight for a flight out from Detroit Metro Airport. The location is great as the hotel is about 2 miles from the airport terminal. The price is reasonable and staff members were very friendly and helpful. Above all, the room was very clean.
Comment from Hotel Management
Sep 11, 2017 by GM, Hotel Management
Thank you for sharing your experience with us. We hope to see you again. Sincerely, Michelle A. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice comfortable stay

Posted Sep 7, 2017
No problems at all. The staff was helpful. The room was clean and comfortable.
Comment from Hotel Management
Sep 11, 2017 by GM, Hotel Management
Thank you for sharing your experience with us. We hope to see you again. Sincerely, Michelle A. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Sep 3, 2017
I had an early flight out of Detroit airport. So this hotel was a perfect choice to stay the night before.
Comment from Hotel Management
Sep 5, 2017 by GM, Hotel Management
Thank you for taking the time to share your experience with us. We hope to see you again. Sincerely, Michelle A. GM
2 out of 5
by A verified traveler

Posted Aug 31, 2017
Room is clean overall, but not so much with the beds and bathroom. I want to sleep on extra clean beds, and smell the freshness out of the covers and sheets. Same thing to bathroom.
Comment from Hotel Management
Sep 5, 2017 by GM, Hotel Management
Thank you for taking the time to share your stay with us. Your comments will help us improve our operation. We hope you will consider staying with us again. Sincerely, Michelle A. GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Nice, clean, a little slow cleaning room. Would stay there again
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Thank you for taking the time to share your stay with us. We hope to see you again. Sincerely, Michelle A. GM
3 out of 5
by A verified traveler

No towels

Posted Aug 24, 2017
There was no towels and when asked house keeping was rude to respond. Lack of towels for guest is tacky...
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Thank you for taking the time to share your stay with us. I am so sorry to hear about your experience. I will look into the issue with the staff, so this does not happen again. Sincerely, Michelle A. GM