Posted Feb 21, 2017
well located hotel close to railway station and coach station, car parks close by. Near Drake shopping centre, other town shops and market. Close to the Royal Theatre and the Hoe. Buy your breakfast coupon from reception there it will cost £8.95, if you buy at the restaurant it will cost £11.95. Very friendly and helpful staff, the bar area is a disaster, though it has a nice selection of wines and spirits has no craft beers, or real ales only some poor quality chemical beers.
note: standard rooms nice and large no air conditioning just a fan, heating can be noisy
Comment from Hotel Management
Feb 23, 2017 by Trevor Vels, Hotel Management
Thank you for your detailed feedback received after your recent stay with us. We sincerely appreciate your superb compliments on pouir breakfast value, location and our friendly staff. We are delighted that you clearly enjoyed your stay with us.
However, please accept my apology for any disappointment with our bar offering. This is a specified range of beers as dictated by our corporate office. I can fully apprecaite that a wider range of craft beers would be ideal but our beverage menu content is designed to fit for all of our hotels in all parts of the UK.
I am glad to see that based on your overall rating, this did not overly detract from your stay experience and that we will have the opportunity of welcoming you back for any future visits.
Trevor Vels | General Manager